Practice Front Office Team Member - Vital Smiles : Job Details

Southern Dental Alliance is looking for a Practice Front Office Team Member to join our team Southern Dental Alliance is a dental support organization affiliated with 40 practices in the Southeast The lead doctors of each practice pursue aggressive growth and offer invaluable mentoring and support The practices operate under eleven main practice identities At Southern Dental Alliance we want to be a community that people want to join We are looking for long term relationships with our teams our patients and our communities As a Practice Front Office Team Member you will be responsible for performing a variety of patient facing office and general front office duties This position requires one to communicate professionally and effectively with patients the practice team Regional Team and the Shared Services Team It also requires excellent time management and organizational skills The purpose of this role is to engage with patients answer the practice phone schedule patients discuss treatment plans and finance options verify patient benefits and accurately collect payments Minimum Eligibility Requirements High School Diploma or GEDBilingualMust be detail orientated and organizedMust possess excellent customer service skills and work well under pressureStrong computer skills including Microsoft Office suite and desk top publishingAbility to multi task meet deadlines and work in a fast paced environmentAbility to work independently as well as with a teamExcellent verbal written and interpersonal skillsMust pass criminal background checkPreferred Education and Experience 1 year experience working in a dental officeUse of dentalmedical technologyDentrix Eaglesoft Dentrix Ascend or other dental medical software experienceBilling ExperienceUnderstand basic financial conceptsCustomer Service Oriented and Professional DemeanorUnderstand calculate and communicate treatment plansAbility to communicate professionally in person and over the phoneAdditional Eligibility Requirements Current CPR certificationEmployee must submit to a post offer pre employment physical examinationmedical history checkEmployee must be required to submit to an annual Tuberculosis TB and Rubella screening We Offer Competitive Pay and Bonus PotentialMedica Vision and Dental coverage offeredAccident Coverage & Hospital Indemnity CoveragePaid Holidays and Vacation Time401k Life Insurance Short and Long Term DisabilityID theft protectionPet InsuranceEmployee DiscountsVSM Management LLC dba Southern Dental Alliance and all relevant Affiliates are Equal Opportunity Employers