Practice Manager - Orlando Health : Job Details

Position Summary Orlando Health Melbourne Hospital is a 119-bed comprehensive medical and surgical facility located in Melbourne, Florida, serving the Brevard County Space Coast since 2002. The hospital features all private rooms designed for patient comfort and satisfaction, combined with the latest technology and a team of skilled healthcare professionals. As part of the Orlando Health network, it offers a full range of inpatient and outpatient services, including digestive health care, emergency care, heart and vascular care, lung cancer screening, neurological care, orthopedics, radiology, rehabilitation, spine program, stroke care, surgical care, urology, and women's care. Orlando Health | Choose Well Position Summary The Practice Manager manages, directs and coordinates ambulatory/physician office operations to provide cost-effective, quality patient care service. Orlando Health offers a great benefits package that includes: Medical, Dental, Vison 403(b) Retirment Savings Plan Health Savings Account (HSA) Flexible Spending Account (FSA) Paid Time Off (Up to 5 weeks to start) Life Insurance Extended Leave Plan (ELP) Family Care (child care, elder care, pet care) Paid Parental Leave Pet Insurance Car Insurance 100% PAID Tuition as well as tuition reimbursment & monthly payments to help pay down any graduated school debt ALL benefits start day one *This position is located at: 250 N. Wickham Rd., Melbourne, FL* Responsibilities Essential Functions Oversees a minimum of three practice sites, three billing providers, or an FTE count that exceeds ten employees Establishes and maintains effective working relationships with physicians, employees, policy making bodies, third party payers, patients and the public. Organizes work, meets all required deadlines, delegates assignments and achieves goals and objectives. Develops and initiates, in conjunction with physicians and Orlando Health Physician Group leadership strategies for growth and development. Keeps Chief Operations Officer, Director of Operations, or Operations Manager informed of practice issues that impact patients, physicians and staff. Provides direction and leadership to all office staff. Participates in development and monitoring of budget including monthly budget monitoring and reporting of variances to senior leadership with plans to address variances. Facilitates monthly business review meetings with physicians and practice nursing leadership and develops action plans to improve operational and financial performance. Participates in conducting reimbursement analysis, including pay analysis, fee schedule analysis and revenue projections. Works closely with the office staff and billing service to monitor reimbursement. Continuous professional growth and development through educational programs, lectures, etc. Manages various personnel functions including hiring, work assignments, orientation, ongoing training, standards of performance, coaching plans, and disciplinary actions. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Participates in Quality Improvement activities as assigned. Knowledge of the organization, purposes, and policies of the community's health systems sufficient to interact with other health care providers. Utilizes computer programs and applications to include significant report writing, medical manager, word-processing, spreadsheets, database and general accounting. Requires knowledge of government regulations and compliance requirements. Must have knowledge of fiscal, human resources and employee development to ensure organization productivity. Establishes and maintains quality control standards. Qualifications Education/Training Associate's degree in a healthcare, business or related field; or two (2) years of directly related work experience may substitute for the Associates degree (in addition to the requirements listed in the experience section). Licensure/Certification None. Experience Three (3) years of experience in a lead role

Education/Training Associate's degree in a healthcare, business or related field; or two (2) years of directly related work experience may substitute for the Associates degree (in addition to the requirements listed in the experience section). Licensure/Certification None. Experience Three (3) years of experience in a lead role

Essential Functions Oversees a minimum of three practice sites, three billing providers, or an FTE count that exceeds ten employees Establishes and maintains effective working relationships with physicians, employees, policy making bodies, third party payers, patients and the public. Organizes work, meets all required deadlines, delegates assignments and achieves goals and objectives. Develops and initiates, in conjunction with physicians and Orlando Health Physician Group leadership strategies for growth and development. Keeps Chief Operations Officer, Director of Operations, or Operations Manager informed of practice issues that impact patients, physicians and staff. Provides direction and leadership to all office staff. Participates in development and monitoring of budget including monthly budget monitoring and reporting of variances to senior leadership with plans to address variances. Facilitates monthly business review meetings with physicians and practice nursing leadership and develops action plans to improve operational and financial performance. Participates in conducting reimbursement analysis, including pay analysis, fee schedule analysis and revenue projections. Works closely with the office staff and billing service to monitor reimbursement. Continuous professional growth and development through educational programs, lectures, etc. Manages various personnel functions including hiring, work assignments, orientation, ongoing training, standards of performance, coaching plans, and disciplinary actions. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Participates in Quality Improvement activities as assigned. Knowledge of the organization, purposes, and policies of the community's health systems sufficient to interact with other health care providers. Utilizes computer programs and applications to include significant report writing, medical manager, word-processing, spreadsheets, database and general accounting. Requires knowledge of government regulations and compliance requirements. Must have knowledge of fiscal, human resources and employee development to ensure organization productivity. Establishes and maintains quality control standards.