Pre-Access Manager - St. Tammany Health System : Job Details

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system.We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.JOB DESCRIPTION AND POSITION REQUIREMENTSScheduled Weekly Hours: 40Hours: Monday through Friday; 8:30 am - 5:00 pmJob Summary: The manager will functionally oversee all the business operations performed in the Pre-Access Center. Overview of the business operations include all pre-access processes to ensure a smooth entry of patients to departmental services while maintaining timely and accurate business information to guarantee payments of services provided. The manager will lead the daily operations of all assigned divisions in collaboration with the Director of Revenue Cycle Management. Responsible for managing, planning and organizing all department functions including staffing, staff development/training, purchasing, budgeting and implementing policies and procedures. Works collaboratively with other managers, ancillary departments, patient care areas, referring hospitals and physician offices, to ensure all pre-access functions provided within assigned area are accurate, complete, and timely. The manager is responsible for process improvement, maximizing efficiency, and ensuring positive results related to employee and external customer satisfaction. Manager will have coding knowledge, authorizations, benefits, and be responsible for employee perception scores.Minimum Qualifications: Bachelor's degree required. Three or more years of previous management experience in a healthcare position preferred. (Experience can be substituted with degree in Healthcare Administration and degree can be substituted with an abundance of relevant experience.) Excellent written and verbal communication skills and organizational skills. Extensive experience working with hospital information systems and proficiency in computer office applications. Demonstrates knowledge of medical terminology, coding, and diagnostic testing and its application in healthcare. Working knowledge of registration procedures, business office and clinical departments. Ability to exercise independent judgment and work with minimum to no supervision. Ability to logically analyze problems and effect solutions. Knowledge and understanding of insurance billing procedures, coding, hospital financial policies, third party regulations, federal requirements, pertinent contract requirements and limitations related to Pre-Access and Patient Access. Demonstrated ability to manage within a budget sufficient to analyze trends and make recommendations. Ability to communicate and work collaboratively with Physicians, Peers, Vice Presidents, and Support Staff. Excellent decision-making, delegating, communications, and technical writing skills required. Must have demonstrated leadership skills and the ability to create and maintain an environment of teamwork, professionalism, customer satisfaction, high performance, and mutual respect of others.Preferred Qualifications: AAHAM, HFMA, ACHE, coding certification, preferred or other relevant certifications preferred.Physical Demands: Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 50 pounds is required. Physical Effort required: Constant (67%-100%) - talking, hearing, seeing, handling/feelingFrequently (34%-66%) - reachingOccasionally (1%-33%) - lifting, carrying, pushing/pulling, climbing (stairs, ladders, etc.), balancing, stooping, crouchingEMPLOYMENTEach St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process.EQUAL OPPORTUNITY EMPLOYERSt. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.