Pre-Sales Engineer - Commscope : Job Details

In our ‘always on' world, we believe it's essential to have a genuine connection with the work you do.

For the hard-working people in the world's most demanding industries, “good enough” networking isn't good enough. They need networks that meet their organization's exacting needs. RUCKUS® builds and delivers purpose-driven networks that perform in the tough environments of the industries we serve. Together with our trusted go-to-market partners, we empower our customers to deliver exceptional experiences to the guests, students, residents, citizens, and employees who are counting on them. If you're passionate about sales and building positive relationships, this is the role for you! Come connect your future!

Ruckus Networks is looking to add an experienced Systems Engineer or Pre-Sales Engineer for our Inside Sales Organization based in the Charlotte, NC. The ideal candidate will be based within commuting distance of Charlotte, as you will need to go to the office some days a week.

How You'll Help Us Connect the World:

Reporting to our Inside Manager, Systems Engineering, this role will be focused on both the Customer and Partner communities in an Inside Sales organization working as a team, supporting Inside Sale Account Managers (ISAM) and Inside Business Partner Managers(IPAM) to design and sell Ruckus networking solutions. Primary responsibilities will focus on Ruckus Product Solutions sales and partner development/enablement for Ruckus channel partners as well as customer opportunities.

This includes performing technical demos, proof of concept trials, technical training, providing the best quality design input and review, solution-focused selling and positioning to all levels of decision-makers, and delivering presentations for customers, partners, prospects, and events. A successful candidate in this position will be a proficient self-starter, with strong technical skills, industry knowledge, and advanced interpersonal skills with a history or experience as a customer or partner-facing Systems Engineer. More specifically this includes:

• Pre-sales engineering design, Bill of Material creation, sales opportunity engagement, and technical training individually or in larger group settings, using multimedia or other related web technology as a delivery platform.
• Develop a strong understanding of our Ruckus Networks wireless, wired, and software products.
• Act as a technical advisor to Customers and Channel Partners and be able to differentiate and strongly position RUCKUS products.
• Assist the ISR and IPAM in driving revenue and selling solutions to obtain quota goals.

Required Qualifications for Consideration:

• Bachelors degree in Electrical, Computer, or Networking Engineering; Computer Programming; Information Technology; Management Information Systems; Computer Science; Mathematics or equivalent years of experience in lieu of the bachelors degree.
• Previous experience working with IP/Ethernet Switching/Wireless technologies.

You Will Excite Us If You Have:

• A good understanding of the concepts around pre-sales engineering and sales processes.
• Exceptional interpersonal skills, both written and oral, on technical solutions to a variety of audiences that may include a manager or director-level decision-makers.
• Basic understanding of business drivers and how to map these to a custom solution.
• Basic knowledge of SE technical skills; specifically, 802.11 a/g/n/ac/ax, wireless design and assessment, wireless troubleshooting, wireless network optimization, IP routing and switching WAN/LAN design, configuration, troubleshooting, Layer 4-7 application services, security authentication methods, and products, RADIUS, AD, Virtualization environments/deployments, VM installations, (any of VMWare, KVM, Hyper-V, GCE, Azure, AWS), etc.
• Basic working knowledge of the following areas of specialization: VLAN; Security; VoIP; QoS wired/wireless; BYOD/MDM; PTP; Mesh; Wireless Controller Architectures; Wi-Fi protocols and transmission, RF engineering, Indoor, and Outdoor wireless deployments; Packet Capture/Analysis Tools; WLAN Security in the areas of Authentication, Encryption, RADIUS/AAA, EAP/PSK, and Active Directory.

Why CommScope:

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope.CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at [email protected]. You can also learn more about CommScope's accommodation process and EEO policy at