Preprocessing Clerk - Dominion Diagnostics : Job Details

Job Type Full-time Description Dominion Diagnostics is the premier provider of comprehensive clinical quantitative urine drug testing, medication monitoring, and support services nationwide. Serving hundreds of clients in a variety of medical specialties, we provide actionable information to improve patient care and medical outcomes in the treatment of Chronic Pain and Addiction Medicine. This is an in-office position located in North Kingstown, RI. The Preprocessing Clerk will partake in various administrative and data entry tasks that are a part of our front-end billing process. They will assist with the scanning of documents to our records management system as well as review, validate and data enter the demographic and billing information provided for new and existing patients into the billing system to ensure the accuracy of billing. Schedule : Monday through Friday, 9:00 a.m. to 5:00 p.m. Principal Duties and Responsibilities : • Clerical Position - Entry Level • Review and process daily laboratory requisitions for billing information • Maintenance of patient information including but not limited to data entry and insurance eligibility verification • Prepare and complete prior authorization forms, including submission to insurance payer portals • Complete and process patient financial assistance applications • Research and obtain information using multiple tools and resources • Assists other RCM staff with duties and responsibilities as assigned, or needed • Communicate effectively, both verbally (in person and by telephone) and in writing with internal and external customers: ie. third-party payers, patients, clients, team members, and management • Accurately scan and label documents to the appropriate patient and destination • Distribute hardcopy correspondence to delegated staff as needed prior to and post post-scanning • Maintain orderly filing of hardcopy documentation • Troubleshoot and report to management on scanning issues Conducts themselves in a manner that is consistent with the overall department protocol and within compliance with Dominion Diagnostics' Compliance and HIPAA programs Experience : • Analyze and resolve problems both independently as well as in a team setting • Work within strict deadlines • Use of Microsoft Office Suite: Outlook, Word, Excel • Customer Service • Experience with HIPAA and use of medical billing software preferred. Excellent Benefits : Our comprehensive benefits package includes medical, dental, and vision coverage; a 401k plan with an employer match, paid time off; employer-paid life and disability insurance with additional buy-up coverage options; tuition and continuing education reimbursement; and other voluntary benefits. In addition, an annual bonus may be paid to eligible employees based on organizational and individual performance. Employees and their family members have full access to our Employee Assistance Program, which includes resources for work/life solutions, such as one free legal consultation and referrals for emotional support/counseling. We have several employee recognition programs and were awarded Best Places to Work in RI for the past 4 years in a row! Dominion Diagnostics provides all technical staff free access to a comprehensive library of continuing education classes through MediaLab. MediaLab's P.A.C.E approved continuing education credits are accepted by ACSP, AMT, and all licensure states. Covid-19 Vaccination Policy :As of April 17, 2023 Dominion Diagnostics is not requiring applicants for employment to either (1) establish that they are fully vaccinated against COVID-19, to include a booster shot, or (2) obtain an approved exemption from the company's mandatory COVID-19 vaccination requirement as a reasonable accommodation. This policy may be revised at any time based on management discretion. For more information about the process, please contact Human Resources at [email protected]. Dominion Diagnostics is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Salary Description $18.00 to $22.00