Pricing Specialist - Fracht Group : Job Details

Job Description

POSITION OVERVIEW

The Customer Solutions Pricing Specialist is responsible for developing and quoting solutions for a specific set of clients or opportunities within Fracht North America. This individual also provides solutions for either the air or ocean product services to both our internal and external customers and utilizes their operational and pricing knowledge to ensure customer success.

KNOWLEDGE SKILLS REQURED

Integrity

Adhere to Fracht's Core Values and Vision. Ability to operate in an open and honest manner and achieve a trusting and reliable relationship with team members, customers, and vendors. Ability to accept mistakes and learn from them without apportioning blame.

Flexibility

Learn and keep up to date with new developments, procedures, and regulations. Work efficiently in an environment with multiple shifting priorities.

Communication

Effectively listen and communicate clearly with team members, customers, and vendors. Ability to interpret and disseminate information promptly.

Problem Solving Measure effectiveness in understanding problems and making timely practical decisions. Ability to work well in groups and/or individually to develop alternative solutions.

Accountability

Justify responsible actions and decisions to management. Be a reliable team player who can make accurate decisions with sense of urgency.

DUTIES AND RESPONSIBILITIES

• Work effectively via phone, email, and web conference
• Proactively recognize any problem area within a scope of work and assist in identifying ways to make
• Improvement
• Maintain quote log and send weekly to show GR and estimated GP
• Maintain reporting of new clients
• Follow-up management for quotes sent to clients and sales representatives
• Conflict management and problem solving while proactively identifying improvement areas
• Set up and facilitate client meetings for improving active relationships. Connect appropriate sales team members with new potential clients.
• Support sales team by assisting to generate new business. Identify potential leads based on management input for specific commodities and lanes
• Negotiation of budgetary/firm pricing and contracts with key clients
• Utilize client feedback for developing and implementing processes to improve customer expectations.
• Create tailored spreadsheets, quote sheets, and tracking sheets.
• Performs such other related duties and/or projects as assigned.

EDUCATION AND/OR WORK EXPERIENCE REQUIRED

• Minimum of 3-7 years of experience in Operations with a preferred 5 years in Pricing.
• CargoWise experience and completing quoting via CargoWise required.
• Proven track record of achieving and exceeding sales targets.
• Excellent communication and active listening skills
• Planning, prioritizing, and time management skills
• Outstanding customer service with strong interpersonal skills

PHYSICAL REQUIREMENTS

• Ability to perform the essential job functions consistently, safely, and successfully in accordance with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance in accordance with the ADA, FMLA and other federal, state, and local standards.
• Must be able to lift and carry up to 20 lbs.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to talk, listen and speak clearly on telephone.