Job Location : Hackensack,NJ, USA
Print Solutions Production Leads are the expert of all Print and Marketing production processes and the go to person in the department for all machine operations and capabilities. You will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture.
After applying, you may have the opportunity to schedule an in-person interview within minutes.
Get great perks.
* Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
* Associate discounts on in-store and online merchandise, services and warranty plans
* Discounts at hundreds of retailers, restaurants and more
* 401(k) plan with a company match
* Dental and vision insurance
* Compensation based on qualifications and experience
* And many more benefits
Play a key role in helping your store, your people and your customers win.
* Drive customer satisfaction by assessing customers' needs, providing exceptional customer service, and focusing on quality in the production process
* Prioritize and manage the production flow of customer orders submitted in-store, online, and via email
* Stay current on new Print and Marketing technologies, products, and services
* Train and coach Print Associates to assist in production as needed
* Be flexible to perform other duties as assigned
* Support your team in achieving sales and service goals and drive profitability by presenting solutions and developing relationships with customers
* Respond and resolve customer requests and concerns
Essential skills and experience:
* Able to work a flexible schedule based on the store's needs
* Ability to multi-task, prioritize and rank production steps for many jobs
* Attention to detail and keen eye for noticing quality issues throughout the print production process
* Must be able to engage and speak to customers and understand their needs
* Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously
* Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher
Staples does not sponsor applicants for work visas for this position.