Product Engineer - Direct Staffing : Job Details

Do you enjoy working with customers and being the link between manufacturing, customers, product development and applications development? We are seeking a Product Engineer to support our Engineered Products Global Fibers' markets. In this role, the Product Engineer will work with plant process andmanufacturing engineers as well as the commercial team to address internal and external product quality issues. This position reports to the Senior Application Development Engineer.ResponsibilitiesProvides internal technical service to Operations when customer issues and complaints arise for existing and new products.Ensures accurate and consistent products definitions and quality criteria across all production sites for the product line under his/her responsibility.Regularly communicates with all Product Engineers colleagues to ensure constant exchange of best practices.Leads the new product and process development phase when projects move past the Development phase and are being scaled up at JM's and customers' manufacturing facilities.Identifies requirements and develops product definitions for potential new developments that will lead to solutions that provide value to our customers.Keeps abreast of competitor's technology and product platforms and provides feedback to the technical and business teams.Leads issue analysis using problem solving techniques and DMAIC based approaches.Leads and communicates complaint resolution response using inputs from the Key Account Manager, External Technical Service Engineer, Customer Service Associate, Quality Manager, Manufacturing and Process Engineers.Extends focus from filamentization to packaging.Maintains internal documentation capturing essential products specification criteria.Requirements3 or more years of experience in product or process engineering.Experience with data gathering and statistical analysis.Experience with Microsoft Office (Word, Excel, PowerPoint, and Outlook).Ability to travel as needed up to 30% (domestic and international).Preferred QualificationsBachelors or Masters degree in Mechanical, Chemical or Materials Engineering.Designs solutions for equipment issues.Creates manufacturing specifications by performing complex experiments to link product requirements to manufacturing capabilities.Communication skills (verbal and written).Manages multiple projects independently with strong project management skills.High energy, creative and innovative with entrepreneurial drive and work ethic.Experience working in a production environment and/or willingness and ability to work in a production environment during trials.Ability to execute on deliverables.Ability to work within cross-functional teams that include manufacturing and commercial representatives.Strong sense of urgency.Willingness and ability to work hands-on to solve equipment and mechanical issues.Background in glass.Additional InformationAll your information will be kept confidential according to EEO guidelines.Direct Staffing Inc#J-18808-Ljbffr