PRODUCT MANAGEMENT LEAD - Hope Credit Union / Hope Enterprises : Job Details

Title: Product Management Lead

Department: Strategic Technology

Reports To: Vice President, Digital Product Management

Supervises: N/A

Job Classification: Full-time, Exempt

Location: Remote

HOPE Overview

HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health and wealth of people in under-resourced Deep South communities. Since 1994, these efforts have benefitted more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at www.hopecu.org.

About the Role

We are seeking a skilled Product Management Lead to drive the development and enhancement of our Retail banking technology products. The ideal candidate will possess a keen understanding of user needs and wants, demonstrate empathy for internal users and external members, and have strong technical acumen to translate business requirements into technical specifications. This role requires strong communication skills and the ability to facilitate value quantification for prioritization and measurement in a cross-functional setting.

Responsibilities

* Lead the end-to-end product lifecycle, from concept to launch, for key digital products.

* Gather and analyze user needs and wants to inform product development decisions.

* Demonstrate empathy for internal users and external members, ensuring their needs are addressed.

* Have a bias towards adoption, ensure that the technology capabilities are used by internal and external users to create value/solve business problems

* Translate business requirements into detailed technical specifications for the engineering team.

* Communicate effectively with stakeholders at all levels, including senior management, to advocate for product initiatives.

* Facilitate value quantification to prioritize product features and measure their impact.

* Collaborate with cross-functional teams, including technology, operations, and finance, to ensure successful product delivery.

* Monitor industry trends and emerging technologies, integrating relevant advancements into the product roadmap

Qualifications

* Bachelor's degree in Business, Computer Science, Engineering, or a related field; MBA or advanced degree preferred.

* Minimum of 5 years of experience in product management, preferably within the retail banking or financial services sector.

Physical Demands

* Employees are regularly required to sit, stand and walk

* Employee will use hands to finger, handle or feel, reach, with hands and arms, and talk or hear

* Employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds

* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran