Product Manager - Apex Systems : Job Details

Client: Top 100 Retail Luxury Goods and Jewelry Company

Title: Product Manager (Ecommerce)

Contract Duration: 12 Months

Location: Remote - Prefers local to Austin, TX

Years of Experience Required: 3+ years of experience in product management, with a focus on e-commerce or digital products.

Job Description:

Our Client is seeking an experienced E-commerce Product Manager to oversee the development, optimization, and scaling of our digital products. The ideal candidate will have a robust understanding of e-commerce platforms, user experience (UX) design, and data-driven decision-making. This role requires a proactive individual who can lead cross-functional teams, drive product vision, and ensure seamless execution from concept to launch.

Key Responsibilities:

Product Strategy & Vision:

• Define and communicate the product vision and strategy for e-commerce initiatives.
• Align product goals with the company's overall objectives and market opportunities.
• Conduct market research and competitive analysis to identify trends and customer needs.

Product Development & Management:

• Manage the entire product lifecycle from ideation to launch, including post-launch optimization.
• Develop detailed product requirements, specifications, and roadmaps.
• Collaborate with engineering, design and marketing to ensure successful product delivery.

Customer Focus & User Experience:

• Advocate for the customer by ensuring the user experience is at the forefront of all product decisions.
• Utilize customer feedback, analytics, and usability studies to inform product enhancements.
• Implement A/B testing and other methodologies to validate product hypotheses and improvements.

Data-Driven Decision Making:

• Analyze product performance metrics to guide strategy and prioritization.
• Create detailed reports and presentations to communicate product performance and insights to stakeholders.
• Develop and track key performance indicators (KPIs) to measure product success.

Project Management & Execution:

• Lead cross-functional teams to deliver projects on time and within budget.
• Utilize agile methodologies to manage product development processes.
• Ensure clear communication and alignment across all teams involved in product development.

Stakeholder Management:

• Serve as the primary point of contact for product-related inquiries.
• Present product updates, roadmaps, and results to senior leadership and stakeholders.
• Build and maintain strong relationships with external partners, vendors, and customers.

Qualifications:

Experience:

• 3+ years of experience in product management, with a focus on e-commerce or digital products.
• Proven track record of successfully managing and launching products in a fast-paced environment.

Skills:

• Strong understanding of e-commerce platforms, web technologies, and online retail trends.
• Excellent analytical skills with the ability to interpret complex data and make data-driven decisions.
• Proficiency in product management tools (e.g., JIRA, Trello, Asana) and agile methodologies.
• Superior communication and interpersonal skills, with the ability to work effectively with cross-functional teams and senior management.

Education:

• Bachelor's degree in business, Marketing, Computer Science, or a related field.
• Advanced degree (MBA, MSc) is a plus.

Personal Characteristics:

Customer Centric:

• Love of the consumer that drives desire to create compelling, memorable, and engaging retail experiences online.
• Value the importance of the customer relationship and the importance of every interaction with the consumer.

Leadership:

• Delight in sharing success with subordinates and peers.
• A natural collaborator and ability to influence others.
• Talent for mentoring, developing, recruiting, and inspiring teams.
• Listen with empathy; be willing to champion ideas and people.

Analytical Thinker:

• Utilize data to inform decisions.
• Focus on KPIs that can be tracked, tested, reported, and used to create actionable decisions to ensure performance.
• Desire to raise the voice of our customer through data, analysis, and elevated storytelling.

Organized:

• Operate expeditiously, with prioritization of workload, to yield highest return on investment. Eliminate rather than create chaos.
• Comfortable working under deadlines, managing multiple priorities, taking initiative, and paying close attention to detail.

Outstanding Communicator:

• Ability to present to large groups while inspiring and motivating action for implementation of ideas. Comfortable presenting to senior executives.
• Candid, direct and honest.
• Adept at both written and verbal communication.