JOB PURPOSE: Drive product success by leveraging data-driven insights, market research, and customer feedback to guide product development and strategy; analyze product performance, collaborate with cross-functional teams, and support of the product lifecycle while aligning products with overall business goals. ESSENTIAL DUTIES and RESPONSIBILITIES:
- Conduct comprehensive research on market trends, competitor products, and customer needs to identify opportunities for new products and enhancements to existing lines.
- Collaborate with cross-functional teams, including Product Design, Engineering, Marketing, Sales, and Operations, to manage the product lifecycle from ideation through launch and beyond. Ensure product offerings are aligned with business goals and customer needs.
- Track and analyze the performance of products across multiple sales channels, focusing on metrics such as sales data, customer feedback, and return rates. Provide recommendations for product enhancements and strategies to increase profitability.
- Collect, manage, and interpret data to inform decision-making in product development and portfolio management. Develop and use detailed reports and presentations to communicate key insights to stakeholders, leading data-driven product strategy.
- Meet with end users and utilize customer feedback along with market research to identify unmet needs, pain points, and potential product improvements. Leverage insights to guide product development and suggest new product opportunities.
- Develop and refine pricing strategies by analyzing market conditions, competitor pricing, and cost structures to ensure competitive and profitable pricing for products.
- Develop and maintain the product roadmap. Support the Product Management team in planning and execution of product development projects, ensuring alignment with business goals and adherence to project timelines.
- Identify opportunities to enhance product management processes, tools, and systems to improve efficiency and effectiveness in product development and overall product management.
- Apply Agile methodologies to manage and optimize product development processes, ensuring project milestones are met and products are delivered on time.
- Engage with end users of the products, understanding wants needs and expectations.
- Visit other company locations, customers, and attend industry events as needed.
- Travel approximately 20% of the time.
- Performs other duties as assigned.
SUPERVISORY/MANAGEMENT RESPONSIBILITIES: None COMPETENCIES:
- Analytical Skills: Identifies data relationships and dependencies
- Presentations: Accomplish tasks and processes completely and with a high level of accuracy.
- Communication: Articulate complex matters and effectively express ideas and information in a clear and organized manner, so it is understood by others, both orally and in writing.
- Problem Solving: Gathers and analyzes information skillfully
MINIMUM REQUIRED QUALIFICATIONS:Education: Associates degree in a related field or equivalent experience. Experience and/or Training:
- 3+ years of experience converting drawings into accurate renderings of furniture products.
Licenses/Certificates: None Technology/Equipment: Proficiency in Microsoft Office Suite. PREFERRED QUALIFICATIONS:Education: Bachelor's degree in a related field. Experience and/or Training:
- 4-6 years of experience in a product management or business analysis role, preferably in eCommerce, or manufacturing.
- Strong background in conducting market research, competitive analysis, and interpreting consumer behavior to inform product strategies.
Licenses/Certificates: None Technology/Equipment: CRM & ERP Systems. Data Analytic Tools such as SQL, Power BI, etc. PHYSICAL AND MENTAL DEMANDS: Sitting for long periods of time, 6-8 hours per day. Walking, speaking, hearing, and seeing. Listen and observe the environment for hazard prevention. Use hands for tools and typing. Semi-frequently lift up to 15 lbs. Some tasks may require employee to bend, stoop, twist, and turn. WORKING ENVIRONMENT: Indoor working environment. Office is temperature-controlled all year round. Production may be hot in the Summer and temperature-controlled in the Winter. Moving machinery, i.e. forklifts, moveable carts, etc.; uneven ground where cart tracks are identified. Air quality may be dusty and potentially require additional PPE in certain areas. Sound level below 85 decibels except in areas specified as requiring hearing protection. EMPLOYER STATEMENT: An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. The mental and physical requirements are representative of those that must be met by an individual to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. This job description represents characteristics the individual may encounter while performing the essential functions of this position. #WBR