athenahealth, Inc.
Job Location :
Belfast,ME, USA
Posted on :
2025-01-31T18:45:58Z
Job Description :
Enable product teams to connect with end-users for various research and testing activities by growing our participant pools, organizing recruiting efforts, and promoting research activities in email campaigns, newsletters, or customer events. Coordinate with Customer Success Management team and customers to schedule and coordinate onsite research. Facilitate scheduling and maintain the tools and templates required for execution of research activities such as interviews, concept tests, usability tests. Maintain screener surveys and other methods for finding users that meet specific research requirements. Improve processes for recruiting users for research and pilot methods that enable faster recruitment, such as pre-scheduling panel participants for weekly research activities. Understand and interpret data to assess its impact on workflows and outcomes, driving informed decision-making and continuous improvement. Typical Qualifications. Bachelors degree or equivalent. Strong oral and w...Operations Associate, Research, Operations, Recruiter, Associate, Product, Manufacturing, Healthcare
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