Product Owner, Intranet - Point32Health : Job Details

Job Summary

As the Product Owner, Intranet at Point32Health, you will play a pivotal role in enhancing our internal communication strategies by managing and optimizing our intranet platform. You will be responsible for driving the development and implementation of effective communication tools, ensuring that our colleagues stay informed, engaged, and connected. This role requires a strategic thinker with strong project management skills, a deep understanding of communication best practices, and a passion for creating a dynamic and user-friendly intranet experience.

Key Responsibilities/Duties – what you will be doing

• Develop and implement the strategic vision for the intranet platform to support Point32Health's internal communication goals.
• Collaborate with key stakeholders to define requirements for new features, enhancements and other requests.
• Maintain the product roadmap and backlog, aligning goals with organizational needs and industry best practices.
• Work with IT and technical teams to manage the technical aspects of the intranet platform, including integration, security, and performance.

Content Management:

• Collaborate with the Internal Communications team to align intranet initiatives with broader communication strategies.
• Work with internal teams to generate, curate, and manage content that is relevant, engaging, and aligned with organizational objectives.
• Ensure content is updated regularly and adheres to Point32Health's brand and communication standards.

User Experience and Engagement:

• Analyze user feedback and intranet metrics to assess engagement levels and identify areas for improvement.
• Implement features and functionality that enhance user experience and drive higher engagement across the organization.

Support:

• Oversee the day-to-day management of the intranet platform, including serving as the primary point of contact for related inquiries and troubleshooting.
• Develop training materials and provide support to colleagues on effective use of the intranet..

Metrics and Reporting:

• Track and analyze intranet usage and engagement metrics to measure the effectiveness of the platform.
• Prepare and present reports to stakeholders, highlighting key insights and recommendations for improvements.

Qualifications – what you need to perform the job

Education:

• Bachelor's degree in Information Management, Business, Communications or related field; or equivalent work experience

Experience:

• 2 years of experience managing intranet platforms, web-based applications or similar digital communication tools as a product owner, business analyst, or in a similar role.
• Strong project management skills with the ability to manage multiple priorities and deadlines. Experience working in an Agile environment preferred.
• Excellent written and verbal communication skills, with a keen eye for detail and accuracy.
• Experience working across various levels and departments to align goals while fostering an environment of collaboration.
• Proficiency in content management systems (CMS) and understanding of digital communication best practices.
• Experience using data analysis and metrics to drive decision-making and continuous improvement.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with the health insurance industry or a similar sector is a plus.

Compensation & Total Rewards Overview

As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company's sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

• Medical, dental and vision coverage

• Retirement plans

• Paid time off

• Employer-paid life and disability insurance with additional buy-up coverage options

• Tuition program

• Well-being benefits

• Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit

Who We Are

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities.

Scam alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact [email protected]

This job has been posted by Ignyte AI on behalf of Point32Health. Ignyte AI is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of Ignyte AI not to discriminate based on race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law.

Req ID: R8379