Product Owner - Apex Systems : Job Details

Job Title: Digital Product Owner

Client Type: Financial Services

Location: San Antonio, TX 4 days on site, 1 day remote

Contract Duration: 6-12 months contract to hire

Rate: $40-50/hr.

Description/Job Overview:

• Represents business stakeholders to elicit, understand, analyze, document, refine and communicate business needs, so that business and/or technical delivery teams can build effective solutions.
• Utilizes a proficient understanding of customer needs, as well as business vision and strategy, to prioritize investment, business value and delivery.
• Works within multiple evolving development methodologies including iterative Agile and sequential Waterfall programs and projects, and variations thereof.
• Serves as the business requirements expert, engaging and managing the work of subject matter specialists from the business.
• Serves as the day-to-day decision maker and provides continual business guidance for the execution team.
• Prioritizes the execution team's work so that it aligns with the sponsor's/business executive's strategies.
• Leads, manages, or orchestrates activities for completion and proper documentation of business requirements and validating metrics as appropriate for methodology and Enterprise controls.
• Works with the business and IT delivery teams to identify and mitigate risks to include business operational risks. Escalates issues and develops and recommends appropriate solutions. Works with different technologies (infrastructure, mobile, MSR-facing), and/or with vendor partnerships or software.
• Serves as a subject matter resource in a particular business or system domain, as necessary. Identifies, engages, and influences business stakeholders and Subject Matter Experts.
• Works with business and Enterprise stakeholders to understand and validate business strategy and vision, and customer needs.
• Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining a proficient understanding of the needs, measures, and risks & controls for the improvement area.
• Serves as direct representative of the business with delivery teams, representing/reinforcing the customers' perspective throughout the product realization cycle.
• Works with the business process owners to develop metrics to manage and track benefits, adoption, and risks to operations.
• Assists with project level plans related to schedule, scope and resources. Leads, collaborates with, and motivates a cross-functional team of user experience partners, designers, business analysts, developers, testers, and others to develop, execute and release in alignment with program and/or product roadmaps.
• Manages, prioritizes, and assesses the impact of all work items, such as new features, defects, etc., including providing the decision to create, fix or defer at the project level.
• Reviews, and when appropriate, accepts and prioritizes feedback and new requirements from stakeholder.
• Reviews and accepts or declines output of development to ensure specified acceptance criteria have been completed.
• Prepares the business for the change and arms them with tactics and metrics for benefits, adoption, and risk. Assists with coaching less experienced DPOs and team members.

Required Experience

• Experience with/understanding Agile/SAFe project delivery methodologies.
• Jira
• Experience effectively challenging at all levels of management as well as influence business outcomes
• Microsoft Office (Word, Excel, PowerPoint, etc.)

Preferred Experience:

• Familiarity or experience supporting AWS Cloud Digital Modernization initiatives
• Mural
• Rally

Day to Day Responsibilities:

• Prioritizing execution of work for engineering teams leveraging Jira and rally, ensuring DEV teams understand detailed business requirements and work is progressing forward. Leveraging mural for program increment planning activities.
• Prioritizing defect fixes and releases to production
• Adhere to agile metrics and offer ideas for improvement
• Transforming digital messaging platform
• Enhancing documents technology
• Retire legacy applications

Keys to Success:

• Ability to work in a fast-paced, cross functional environment
• Exceptional critical thinking skills
• Strong oral and written communication skills
• Experience creating, conducting, and presenting to mid-level management as well as presenting in medium-sized forums
• Strong leadership skills with experience driving teams forward
• Ability and desire to think strategically and make connections across technologies