Product Service Engineer Co2 - Johnson Controls : Job Details

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer:

• Competitive Pay
• Paid vacation, holidays, and sick time.
• Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• JCI Employee discount programs (The Loop by Perk Spot).
• Check us out: A Day in the Life of the Building of the Future -

What you will do:

We are a leading provider of advanced refrigeration solutions, specializing in transcritical CO₂ systems for data centers and other high-demand environments. Our commitment to innovation and sustainability drives us to deliver cutting-edge technologies that meet the evolving needs of our clients.

How you will do it:

We are seeking a skilled Transcritical CO₂ Refrigeration Engineer to oversee and support our advanced refrigeration systems. This role involves monitoring control systems, collaborating with customers to troubleshoot and repair equipment, managing warranty replacements, and providing technical expertise. The ideal candidate will have a strong background in refrigeration systems, excellent communication skills, and the ability to travel up to 10% of the time.

• System Monitoring and Maintenance: Oversee the performance of transcritical CO₂ refrigeration systems, ensuring optimal operation and promptly addressing any issues.
• Customer Support and Troubleshooting: Collaborate with customers and end-users to diagnose and resolve system malfunctions, providing clear guidance and solutions.
• Warranty and Parts Management: Handle warranty claims and coordinate the replacement of parts as needed, maintaining accurate records and ensuring timely resolutions.
• Technical Documentation: Utilize Salesforce and other tools to document cases, track support activities, and maintain comprehensive service records.
• Communication: Engage with customers via email and other communication channels to provide updates, technical information, and support.

What we look for:

Qualifications:

• Education: Bachelor's degree in engineering, preferably in Mechanical or Electrical Engineering.
• Experience: Minimum of 5 years of experience with refrigeration systems, with a focus on transcritical CO₂ technology.
• Technical Proficiency: Strong understanding of refrigeration principles and experience with control systems.
• Software Skills: Proficiency in Microsoft Office Suite and experience with Salesforce or similar CRM platforms.
• Communication Skills: Excellent verbal and written communication abilities, with a focus on customer service.
• Travel: Willingness to travel up to 10% of the time to client sites as required.

Work Environment:

• Hybrid Option: Flexible work arrangements are available for the right candidate, combining remote and on-site work.
• Schedule: Flexible scheduling to accommodate project demands and personal needs.

JCI employees are valued members of the Johnson Controls family. They are dedicated, skilled, and passionate individuals who contribute to the success and growth of our company. We prioritize creating a positive and inclusive work environment that fosters collaboration, innovation, and personal development. Our employees are encouraged to voice their ideas and opinions, knowing that they will be heard and valued. We believe in investing in our employees' well-being, providing competitive salaries, comprehensive benefits packages, and opportunities for career advancement. With a strong emphasis on safety and a commitment to sustainability, JCI employees play a crucial role in shaping a smarter, healthier, and more sustainable future for buildings and communities worldwide.