Product Support Manager - Caterpillar : Job Details

Product Support Manager

Caterpillar

Job Location : Decatur,IL, USA

Posted on : 2025-01-23T18:41:10Z

Job Description :
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Description:As a Product Support Manager, you will manage a team that will support dealers and customers globally on down machines supporting 16 machine base models for Large Wheel Loaders, Wheel Dozers and Compactors. You will collaborate on continuous product improvement and built in quality initiatives with process partners. Evaluate warranty spend and manage goodwill activities in the field. Interface with dealers for technical and commercial support to develop, maintain and/or improve business relati...Support Manager, Manager, Support, Service Engineer, Technical Support, Product, Manufacturing, Technology
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