Product Support Specialist - JASPER ENGINES & TRANSMISSIONS : Job Details

D&W is currently looking for a Product Support Specialist at our corporate office located in Auburn, NY. The Product Support Specialist will assist internal and external customers with part identification and related sale transaction information to obtain orders.Job Responsibilities:

• Utilize available information sources to identify salable components used in diesel engines and heavy duty equipment and trucks
• Provide accurate and timely information on product price, availability, lead time, and alternate options.
• Know and understand the products and services we offer
• Understand supplier policies, pricing structure, and territorial boundaries

Job Requirements:

• 1-3 years of business-related customer service experience
• Analytical skills, effective written and oral communication skills
• Computer proficient
• Strong time management skills
• Ability to work in a fast-paced environment
• Understanding of diesel engines, parts and diagnosis or troubleshooting is a plus

D&W Diesel, Inc. is an employee owned, $120 million business with over 350 employees in 8 locations. D&W has more than 45 years of history as a remanufacturer and distributor of heavy-duty truck and off-road equipment parts and industrial products. We are dedicated to continued growth through investment in our modern facilities and our exceptional team of employees.This position offers competitive wages with a diverse benefit offering. Compensation Range: $21 - $24 hourBenefits:

• Employee Stock Ownership Plan (ESOP)
• 401(k) with a company match
• Health, dental & vision insurance
• Disability & Life Insurance

• Paid Time Off & Paid Holidays at time of hire

To apply for this position please visit our website at www.dwdiesel.com/Careers. If you are unable to apply online due to disability, please contact Human Resources: 315-###-####Equal Opportunity Employer/Veterans/DisabledOther details

• Job Family D&W
• Pay Type Hourly
• Travel Required No
• Required Education High School
• Job Start Date Monday, November 11, 2024

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