Production and Industrial - Material Handler II - Della Infotech : Job Details

Job Description: As a part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment, or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career goals! Location/Division Specific Information Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and premier service experts have the flexibility and experience to uniquely address our customer's laboratory's business needs. How do we make an impact? The position is focused primarily on scientific support services within Unity Lab Services core offerings of order entry, order management, operating customer procurement systems, stockroom services, material handling, shipping/receiving, and chemical tracking. What will you do? •Use Thermo Fisher Scientific's or customer's inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing •Perform laboratory services such as order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, •Follow work processes as outlined by our written procedures •Proactively communicates with supervisor any customer concerns and/or potential problems •Listens to customer concerns, effectively addresses issues with a goal of resolution within established timeframe •Supports process improvement activities •May perform other responsibilities as assigned by management. How will you get here? Education High School Diploma Experience 1-2 years in equivalent experience, preferably within a laboratory setting or services Validated customer service skills with demonstrated verbal, and written skills Knowledge, Skills, Abilities •Demonstrates ability to read, write and speak English fluently, using strong communication skills and desire to deliver excellent customer service, including maintaining a professional appearance in all interactions and upholding Thermo Fisher Scientific's values. •Possesses the interpersonal skills to be able to collaborate with various levels of Thermo Fisher personnel & customers. •Must possess operating skills to use handheld scanners and learn to enter data in various systems as needed, as well as analytical skills to reconcile reports. •Demonstrates computer proficiency and possess basic -intermediate skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed. •Works primarily at customer sites, which may require working independently. Work areas may include spaces where chemical-based allergens may be in use (such as penicillin, tetracycline, etc.) •Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, and safety glasses, steel toe shoes, bump hats and/or safety glasses. •Requires the ability to lift, push and pull 30-40 pounds consistently; may be required to lift 50 pounds, including operation and use of pushcarts, pallet jacks, forklifts, etc. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not a comprehensive list of all the duties and responsibilities associated with it.Additional Sills: Skills: Category Name Required Importance Experience No items to display.