Production Operations Manager - Exterior Pros : Job Details

About Us:

At Exterior Pros, we are a dynamic and growing home improvement company dedicated to providing top-quality services to homeowners. We specialize in exterior and interior bath & shower home remodeling and we're looking for a motivated and experienced Operations Manager to join our team and help drive our success.

Job Overview:

We are seeking a highly organized and detail-oriented Operations Manager to oversee the day-to-day operations of our home improvement business. The ideal candidate will have a strong background in managing multiple projects, teams, and resources efficiently. As the Operations Manager, you will be responsible for ensuring smooth workflow, improving operational processes, and enhancing customer satisfaction across all aspects of the business. Starting pay $75,000, based on experience.

Key Responsibilities:

• Oversee and manage daily operations, including scheduling, resource allocation, and project timelines
• Collaborate with project managers and team leads to ensure projects are completed on time, within budget, and to the highest quality standards
• Monitor inventory levels, materials procurement, and vendor relationships
• Implement and improve operational procedures and best practices to maximize efficiency
• Develop and maintain key performance indicators (KPIs) to measure operational success
• Handle customer inquiries, complaints, and feedback to ensure satisfaction and continuous improvement
• Manage, train, and support staff to maintain a productive and positive working environment
• Prepare and analyze reports on operational performance and provide actionable insights to senior management
• Ensure compliance with safety regulations, company policies, and industry standards
• Assist with business development and growth strategies as needed

Qualifications:

• Proven experience as an Operations Manager, Project Manager, or in a similar role in the home improvement or construction industry
• Strong knowledge of project management tools and techniques
• Exceptional leadership and team management skills
• Excellent communication, organizational, and problem-solving abilities
• Ability to multitask, prioritize, and work effectively in a fast-paced environment
• Proficient in Microsoft Office Suite or similar software tools
• Knowledge of budgeting, financial management, and cost control
• Strong attention to detail and commitment to quality
• Bachelor's degree in Business Administration, Construction Management, or related field (preferred)
• Experience in home improvement, remodeling, or construction a plus

Why Join Us?

• Competitive salary and benefits package
• Opportunity for career growth and advancement
• Work in a collaborative and supportive team environment
• Contribute to the success of a well-respected company in the home improvement industry

Benefits:

• Health Insurance
• Dental/Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability
• 401K with company match
• PTO
• Paid holidays
• Upward mobility
• Monthly sponsored activities
• Paid training
• Work-life balance
• Complimentary WAC Gym Membership

Exterior Pros is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.