Program Analyst - MBL Technologies : Job Details

Description

MBL Technologies, Inc. offers a diverse set of management and technology consulting services to Federal government and commercial markets. Our solutions are tailored to support each client's mission, accounting for their unique needs and operating environments to ensure success. We bring the right people, capabilities, and expertise together to assist our clients with enabling their mission. Together our individual differences drive successful business results.

If you are transitioning from military to civilian life, have prior service, are a retired veteran, or a member of the National Guard or Reserves, or spouse of an active military service member, we encourage you to apply.

Why Work With Us?

• We trust, empower, and believe in our employees to soar to their fullest potential!
• We offer a robust benefits package (medical, dental, vision, STD, Accident, Life, Hospital Insurance, FSA, HSA, 401K match, professional development stipend, etc.).
• We love to have fun and give back to the community. Community Service and Employee Engagement events are atop our calendar events!
• We genuinely like each other and champion everyone to achieve their own greatness!

MBL Technologies is seeking a Program Analyst to join our team. The individual will be instrumental in supporting and enhancing our organizational initiatives through strategic consulting and program management. This role requires a blend of analytical skills, leadership capabilities, and effective communication to address customer requirements and drive successful project outcomes.

This position offers a hybrid work environment but requires proximity to Washington DC for occasional on-site needs.

Key Responsibilities:

• Assist in determining customer needs and translate these requirements into comprehensive organizational plans.
• Support management, organizational, and business improvement projects through strategic consulting, surveys, process work, training, facilitation, and program management.
• Utilize strong problem-solving skills to address complex issues and effectively communicate changes to technical and functional teams.
• Draft and review deliverables to ensure high-quality outputs and adherence to standards.
• Apply process improvement and reengineering methodologies to conduct analysis and modernization tasks for medium to large-scale projects.
• Engage in modeling, process development, identifying best practices, and creating and assessing performance measurements.
• Provide group facilitation and lead discussions to achieve stakeholder agreement on new processes or recommended policy changes.
• Lead interviewing and training activities to facilitate knowledge transfer to the contractor team and selected government personnel.
• Support the development, implementation, and evaluation of AI pilot projects.
• Coordinate with cross-functional teams to define pilot objectives, establish key performance indicators (KPIs), and ensure alignment with strategic goals.
• Oversee the collection, analysis, and reporting of pilot data to assess the effectiveness and impact of AI solutions.
• Identify potential risks, manage mitigation strategies, and recommend improvements for scaling successful pilots.

Requirements:

• Proven ability to translate customer requirements into actionable plans.
• Strong problem-solving and communication skills, with experience in drafting and reviewing high-quality deliverables.
• Expertise in process analysis, modernization, and performance measurement.
• Experience in facilitating group discussions and leading training activities.
• Familiarity with AI project development and evaluation, including data analysis and risk management.
• Bachelor's degree required.
• Minimum of 6 years of relevant experience in program analysis, consulting, or a related field.
• Experience with AI pilot projects and process improvement methodologies is highly desirable.
• Active VA clearance preferred.