Program Assistant - Saint Francis Ministries : Job Details

Job DescriptionThe Program Assistant provides receptionist duties and support services such as case filing, copying and scanning documentsEssential Functions:

• Provides quality customer service when greeting individuals either by phone or in person.
• Provides technical assistance with distributing and sorting mail, assembling packets, and sending and receiving of information.
• Gathers, reviews, and maintains client information for files and assures compliance standards are met.
• Assists with keeping children and family information up to date in the client management system.
• May purchase and maintain office inventory.
• May take minutes at meetings.
• Assures confidentiality of all data and information.
• Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP's), rules, personnel policies and procedures; related accreditation and licensure standards; and federal, state and local rules, statutes, regulations, and contractual terms
• Is knowledgeable of and follows all safety procedures
• Reports unusual incidents through appropriate Risk Management, clinical and safety channels
• Ensures clients' rights are protected

Requirements

• High School diploma or equivalent
• Must be 21 years of age
• Must pass a drug screen, Nebraska Child Abuse and Neglect Registry Clearance, any background checks deemed to be necessary.
• Lifting requirements 50 lbs.
• Must have a valid NE driver's license, acceptable driving and reliable transportation
• Demonstrates competence and continues training in age-specific competencies for infant through adult clients
• 6 months experience working in teams and the public or related experience
• Mandated Reporter
• Ability to work flexible schedule
• Demonstrates effective written and verbal communication skills
• Handles multiple priorities
• Organizational skills
• Clerical skills, including, filing and typing
• Computer skills including knowledge of spreadsheets, data bases and word processing
• Independent discretion/decision making within the scope and responsibility of the position
• Manages emotions and can make decisions under pressure
• Manages stress appropriately
• Works alone effectively
• Works in close proximity to others and/or in a distracting environment
• Works with others effectively/teamwork
• Ability to work with diverse population
• Understands and practices Universal Precautions