Program Coordinator- In-Home Services - Chinese Mutual Aid Association : Job Details

Job Type Full-timeDescriptionChinese Mutual Aid Association (CMAA) is a community-based 501(c)3 nonprofit organization dedicated to supporting Chicagoland's diverse immigrant and refugee communities. Established in 1981, CMAA is a cornerstone of the Asia on Argyle corridor of the Uptown Neighborhood of Chicago with a satellite office in Elgin, IL, providing programs to serve our community across generations. We offer after-school, summer camp, and mentoring programs for young people. For adults, we provide case management and social services, education including English as a Second Language (ESL) classes, job preparation and placement services, and immigration and citizenship case assistance. We connect older adults to in-home care support and community enrichment through our Golden Age Club. Finally, we support entrepreneurs and small businesses as the only AAPI-led Small Business Development Center in Illinois. RequirementsChinese Mutual Aid Association (CMAA) is looking for a detail-oriented and committed full-time program coordinator to provide administrative support for our in-home services program.Essential Functions & Responsibilities:

• Provides assistance to the Department Manager and Assistant Manager on matters related to in-home services clients and Home Care Aides.
• Assists with scheduling service for clients and Home Care Aides' work schedules.
• Conducts in-home visits in clients' homes and evaluations of Home Care Aides.
• Conducting quarterly conferences with HCA and monthly calls to clients.
• Engages in regular communication with Home Care Aide.
• Manages electronic visit verification database and monitors Home Care Aide's attendance.
• Attends home care supervisor training and department meetings.
• Assists with compiling reports for payroll and billing.
• Assists with maintaining client and Home Care Aide files.
• Coordinates pre-service and in-service training for Home Care Aides.
• Interprets for the case managers, clients, and Home Care Aide as needed.
• Performs other duties as assigned.

Qualifications:

• Bachelor's degree required.
• Strong knowledge of multiple Google platforms and Microsoft Office, especially Excel.
• Experience with databases and data entry is strongly preferred.
• Strong organizational and communication skills; self-disciplined with an ability to meet deadlines.
• Bilingual in English and an Asian language (Lao, Thai, Spanish, Cantonese, Vietnamese, Burmese, etc.) strongly preferred.
• Experience working with immigrant and refugee communities is strongly preferred.

Work Environment:

• This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands:

• This is a largely sedentary role, however, some filing is required. This could require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

Perks:

• Health benefits
• Opportunities for growth and to give back to communities
• Fun, high-energy culture
• Flexible hours, based on individual schedule
• Relaxed dress code
• Access to an exceptional leadership team

Salary Description $38,000