Program Director for Veteran's Affairs Business Unit - Ad Hoc LLC : Job Details

Program Director - Veterans Affairs Business Unit

This position requires competency working within AWS & Salesforce. Experience working with the Department of Veteran's Affairs is mandatory. This position is 100% remote.

About Ad Hoc

Ad Hoc is a digital services company that helps the federal government better serve people. Our teams use modern, agile methods to meet the needs of our users while closing the gap between consumer expectations and government.

Work on things that matter

Our teams connect Veterans with services designed for their needs, help millions of people access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we're also changing how the government thinks about and uses technology.

Built for a remote life

Ad Hoc is remote-first and remote-always. We've designed our culture, communications, and tools to support a nationwide team. Being remote allows Ad Hoc to bring the best people onto our teams and give them the freedom to create a work environment that fits their lives.

Committed to high expectations and a welcoming culture

Ad Hoc values acceptance, accountability, and humility. We aren't heroes. We leave our egos at the door to learn from our mistakes and improve the process for the next time.

Veterans Affairs

The Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the VA to design and deliver seamless user experiences for Veterans, their families and caregivers, and VA employees.

Primary Responsibilities:

• Manage all aspects of program performance (i.e. technical, contractual, administrative, financial) and coordinate program activities across multiple projects.
• Exhibit extensive knowledge of fundamental project management processes, methodologies, and tools.
• Manage contract revenue, billable utilization, and gross margin achievement.
• Serve as a trusted advisor and the company's main representative with the customer.
• Cultivate and maintain strong customer relationships to understand needs and maximize customer satisfaction.
• Communicate with stakeholders regarding changes to program scope, timeline, or budget.
• Support change management best practices and implement organizational changes.
• Translate customer vision and drive project activities to successful outcomes.
• Organize people, technology, culture, and operations to drive solutions to complex business problems.
• Manage contractual obligations and oversee subcontracting partners.
• Ensure program/project activities are compliant, completed on time, and within budget.
• Resolve conflicts and identify solutions to turn barriers into opportunities.
• Manage Project and Program leaders to communicate effectively with stakeholders.
• Negotiate outcomes and agreements that benefit the project, program, and company.
• Identify and drive organic and new growth opportunities.
• Proactively identify program risks and manage mitigation techniques.
• Ensure program adherence to ISO and CMMI quality standards.
• Achieve CPARS ratings above Satisfactory.
• Exude leadership qualities to earn trust and respect from team members.
• Create and build team culture, driving consensus despite dissent.
• Responsible for hiring, performance management, and team development.

Basic Qualifications:

• Bachelor's degree and 10+ years of experience (relevant experience may substitute for education).
• 5 years of experience managing technology service delivery projects.
• Substantial experience working with the Veteran's Administration.
• Project Management Professional (PMP) and/or ITIL certified.
• Agile certification required (e.g., PMI-ACP, AgilePM Foundation, ICP, Certified Scrum Master, SAFe Agilist).
• Extensive experience with Agile project management methodology.
• Knowledge of planning, programming, budgeting, and resourcing.
• Experience with project management software tools.
• Prior government or government contracting experience.
• Experience supporting FFP and T&M government contracting.
• Experience delivering large-scale Prime contracts.
• Experience managing subcontractors.
• Experience working within AWS & Salesforce.
• Experience managing 100+ employees.
• Experience managing a $100 million portfolio in TCV and annual revenue.
• Ability to receive Adjudication from VA.

To learn more about working at Ad Hoc, please visit:

Benefits:

• Company-subsidized Health, Dental, and Vision Insurance.
• Use What You Need Vacation Policy.
• 401K with employer match.
• Paid parental leave after one year of service.

Ad Hoc LLC is an Equal Opportunity/Affirmative Action Employer.

In support of the Colorado Equal Pay Transparency Act, the starting pay range for this role is $180,000-$220,000.