Program Manager; 1182-201-N - Catholic Charities Brooklyn and Queens : Job Details

76-103 101st Ave, Ozone Park, NY 11416, USA

Posted Tuesday, February 25, 2025 at 5:00 AM

Program Manager

For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

Older Adult Centers promote an active life for seniors. The centers aim to assist them to preserve their independence and health by offering a variety of activities and services such as serving breakfast, lunch, health screenings, social services, educational workshops, class exercises, discussion groups, games, art classes, lectures, workshops, organized outings, and special events.

STATEMENT OF THE JOB

The Program Manager is responsible for the day-to-day administration and operation of the Older Adult Center, ensuring a welcoming, supportive environment, quality services, and adherence to budget while meeting all contractual obligations. The Program Manager will establish strong liaisons with local health providers, NORC, and other community organizations to ensure continuity of care and implementation of strategy for “aging in place” for seniors of the center.

• Create an environment where diversity of all ethnic older adult members is celebrated and respected.
• Ensure quality programs, services, and lunch to participants according to agency and funding source regulations.
• Hold staff accountable for planning and implementation of quality service to clients, including food service management, provision of supportive services, and maintenance of sanitary, safety, and health guidelines.
• Ensure program and staff adherence to agency and contractual regulations.
• Ensure fiscal accountability of the program, including adherence to budget.
• Prepare periodic written reports for the Director of Field Operations to address the progress of direct services to clients, programmatic issues, service levels, staff issues, building problems, outreach efforts, and any other pertinent matters.
• Responsible for site and incident reviews of client and staff.
• Represent the program at agency and community meetings and workshops.

QUALIFICATIONS:

• Bachelor's Degree required, plus three years of experience in Human Service or Social Service field, and one year of supervisory/administrative experience preferably with older adults.
• Master's Degree in Human Services or related field preferred.
• Good written, oral, and listening skills.
• Experience working with the community and advocacy.
• Experience with direct service provision to clients.
• Prior supervisory or administrative experience required.
• Able to occasionally lift and/or move up to 15 pounds.

BENEFITS:

• We offer competitive salaries and excellent benefits, including:
• Generous time off (Vacation/Personal Days/Sick Days/Paid Holidays annually).
• Medical.
• Vision.
• Retirement Savings with Agency Match.
• Transit.
• Flexible Spending Account.
• Life insurance.
• Public Loan Forgiveness Qualified Employer.
• Training Series and other additional voluntary benefits.

For more information on our organization, please visit our website.