Program Manager - spectraforce : Job Details

Title: Program Manager I

Duration: 12 months

Location: Fremont, CA

Summary

We are seeking an experienced Program Manager to lead our Enterprise Supply Chain AI efforts. The successful candidate will be responsible for developing and implementing AI strategies that drive business value, improve supply chain efficiency, and enhance customer satisfaction.

Key Responsibilities:

• Execute a comprehensive AI programs for the enterprise supply chain based on our AI roadmap
• Collaborate with cross-functional teams to identify opportunities for AI adoption and process improvement
• Run clustering data analysis and insight generation for monthly CSAT reporting
• Run Weekly Scrum stand up meetings for projects development review and action tracking
• Help to articulate business problems and leverage AI for solutions to optimize supply chain operations, including but not limited to customer support, telecommunication, inventory management, and logistics. Develop and manage business requirements and design docs for AI projects
• Work with DevOp engineers and AI researchers to preprocessing data that helps develop and deploy machine learning models and algorithms
• Maintain key program progress and performance using GSD project management tool for AI team
• Foster a culture of innovation and continuous improvement within the organization

Requirements:

• Bachelor's degree in Computer Science, Engineering or related disciplines
• 3+ years of experience in program management, supply chain management, or a related field
• Experience with supply chain management systems and processes
• Excellent communication, collaboration, and project management skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Experiences with tabular data processing and analysis. Familiar with tools like SQL, excel, and google sheet.

Nice to Have:

• Experience with popular AI products like ChatGPT, Claude, LLAMA based services. High level understanding of supervised/unsupervised machine learning.
• Experience with projects utilizing major cloud service providers such as AWS, Azure, or google cloud.
• Familiarity with data visualization or data analytic tools such as STATA, SAS, SPSS, or Tableau
• Certification in project management, such as PMP or Agile
• Good understanding of AI technologies, including machine learning, deep learning, and natural language processing

Top 3 must-have HARD skills:

• Communication
• Organization / Prioritization
• Technical knowledge of SQL and Python

Good to have skills:

• PM certification
• Client domain knowledge

More about role:

• Start up like team with new initiatives on drive enterprise operation AI adoption and projects
• Challenging and fast paced
• Not a lot of direction and whole a lot of unknowns

Typical Day in the Role:

• Weekly standups
• Business needs understand and collaboration
• Data understanding and processing
• KPI design and alignment
• XFN team meetings on various projects
• Managing gray areas and discover pathway forward

How will performance be measured:

• Project / capability delivered
• KPI improved per capabilities

CPRA: The Company is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting [email protected].

About Us: Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at:

Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at [email protected] if you require reasonable accommodation.

California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting [email protected].

LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $70.00/hr.