Program Manager - OtterBase : Job Details

Job DescriptionSummary: The Transformation Program Manager oversees an executive-sponsored program focused on company transformation. This role drives cross-functional collaboration for platform optimization and improvement. Responsibilities:

• Manage, monitor and continually evaluate the Company Success system's support activities across various functions or departments within the company
• Build, develop, and grow business relationships with project stakeholders at multiple levels and multiple locations vital to the success of the program
• Identify, escalate, and mitigate risks while holding functions or departments accountable
• Implement a comprehensive approach to monitoring and managing the program's progress and key performance indicators including milestones such as timing, resourcing, cost, and deliverables
• Partner cross-functionally to ensure appropriate levels of communication across all project stakeholders
• Influence without direct lines of reporting to promote alignment and execution of key deliverables
• Manage stakeholder expectations, potential conflict resolution, and changes in scope
• Effectively communicate project metrics, updates, and deliverables
• Help support implementation of continuous improvement opportunities
• Facilitate change management efforts and processes to ensure smooth transitions and stakeholder buy-in

Education:

• Bachelor's degree with an emphasis in business, finance or related field of study
• Experience managing supply chain, operations, and/or business/commercial operations initiatives with demonstrated successful deliverables
• Experience managing multiple complex concurrent objectives, tasks, or activities; making effective contributions to prioritizing and time allocation
• Experience interpreting data, formulating conclusions and proposing recommendations with sound judgement
• Experience preparing and delivering analysis, reports, and presentations for company leadership
• Experience developing and maintaining effective and productive relationships with cross-functional peers and company leaders/executives
• Proven leadership, team management, and conflict resolution skills
• Excellent verbal and written communication skills are necessary in order to persuade and influence decision making of individuals, groups, work teams and leadership as a means to achieve project results
• Ability to maintain composure and adapt in a dynamic, fast-paced, customer-focused work environment characterized by rapid change, minimal lead times, frequent ambiguity and multiple competing priorities
• Experience using Microsoft Office, including the ability to create reports, documents, presentations and advanced spreadsheets in MS Word, MS Excel, and MS PowerPoint
• MBA, preferred