About the Organization AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction stormwater and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource-water. Description Who is AQUALIS?AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction storm water and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource...water.Why work at AQUALIS?AQUALIS provides sustainable water compliance and management solutions for the betterment of our nation's communities and corporations. Working at AQUALIS is a unique opportunity to be a part of an environmentally progressive, sustainable water management team that performs at the highest professional level. We pride ourselves on respect, loyalty, integrity and inclusion. Our Company's culture is supported by our core values: Personal Responsibility & Accountability, Exceptional Customer Experience, and Sustainable & Innovative Water Management. We are committed to providing personal and professional development through continuing education, investment in tools and technology, and position-related training. AQUALIS provides all full-time employees with competitive annual pay raise potential, paid vacation time, eligibility to enroll in a company sponsored group healthcare plan, 401(k) matching, as well as real flexibility and growth potential.Where do you fit in?The Project Coordinator is responsible for supporting provider network with all aspects of stormwater maintenance, including dispatching, scheduling of service, work order review, closeout of work orders, and warranty call-backs in the Service Delivery department. Documentation and execution are very important in this role to maintain detailed records of project execution. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Essential Duties / Responsibilities:
- Assists with planning, executing, and tracking, and communicating on projects to ensure timely and quality delivery.
- Answers incoming calls from clients or providers.
- Identifies and communicates opportunities for process improvement within project scope.
- Manages internal and external expectations for the customer and all stakeholders.
- Uses appropriate verification techniques to manage changes in project scope, schedule, and costs. Ensuring all sites are completed per the required scope of work.
- Assists in the creation and execution of operational plans to ensure project success, including provider management, quality control, safety analysis, scheduling, etc.
- Review of internal reporting to determine daily/weekly/monthly goals for WO execution and update status reports on amount of work complete for the given period.
- Tracking of site deficiencies for future restoration work to be performed.
- System auditing for contract updates, changes, cancellations, and renewals.
- Track monthly financial goals against realized revenue from work completed, monitor additional out-of-scope spending, and document any non-payment for providers due to incomplete SOW from the given period.
- Works in coordination with Service Delivery and Stormwater Maintenance staff to ensure the seamless flow of activity from the execution of any work order through completion and closeout of the maintenance visit.
- Review close-out documents from provider teams to verify scope of work completion and identification of any non-compliance items for reporting to clients.
- Review customer portal systems to verify compliance for all WO's executed in the given period. Verifying Service Channel check in/out times, correct WO status, all closeout documents are correct, and the WO is correct for invoicing.
- Work with Directors on documentation procurement from subcontractors and in house QA personnel, communicate required completion timeframes to subcontractors, and ensure accurate data entry into Microsoft Dynamics system.
- Collaborate with Regional QA Mgr. and QA team members to identify regional areas of concern, within prover group, to increase visibility for scheduling follow up inspections.
- Actively expand personal knowledge of stormwater system maintenance through field visits and other training available through internal systems.
- Additional duties as needed and assigned that fall within the scope of this role.
Position Requirements
- Proficiency in Microsoft Word, Excel, and Adobe
- Microsoft Dynamics experience preferred
- Stormwater maintenance/repair experience desired but not required
- Motivated to perform without extensive direction. Actively seeks responsibility and growth
- Ability to work within a constantly changing, fast-paced environment and independently prioritize workload
- Has excellent organizational skills and initiative to improve processes
- Must be a team player with a collaborative spirit and passion for success
- Maintains knowledge of stormwater industry trends and helps ensure company's compliance
- Strong communication skills both verbally and written
- Proficient and comfortable with presenting to decision makers
Location Alexandria, IN Category Construction Services Full-Time/Part-Time Full-Time Exempt/Non-Exempt Non-Exempt Number of Openings 1 Base Compensation Min 20.00 Base Compensation Max 25.00 On Target EarningsEOE Statement AQUALIS Stormwater Management is strongly committed to providing a work environment that is free from all forms of harassment, discrimination and inequality. We recruit, employ, train, promote and compensate our personnel without regard to race, age, sex, religion, national origin, citizenship, marital status, veteran's status, disability, genetic information or any other personal characteristic protected by law. AQUALIS also offers protection based on sexual orientation against discrimination, harassment or inequality.We value each and every employee and strive to make employment at AQUALIS enjoyable and satisfying. As part of our commitment, we will not tolerate any form of discrimination toward employees, applicants, vendors, customers or visitors of AQUALIS. Everyone should be treated equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran's status, sexual preference, disability, genetic information or any other class protected under state law.TagsThis position is currently accepting applications.