Project Coordinator - Strategic Staffing Solutions : Job Details

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!Please make an application promptly if you are a good match for this role due to high levels of interest.Strategic Staffing Solutions is currently looking for a Project Coordinator for a contract opportunity with one of our largest clients! Candidates should be willing to work on our W2 ONLY.Job Title: Project CoordinatorKey Skills: • Project Management• Call center experience• Leadership and analytical experience with data / operations Role Type: W2 only, No c2cDuration: 12 monthsLocation: New Hudson, MISchedule: HybridRole Summary:Engagement Description: Resource responsible for oversight of an outbound call campaign and coordination between Service Operations teams, Senior Health Services team and vendor teams. Duties include: • Provisioning access to support the outbound call program• Serving as a liaison between SHS, vendor and SO teams• Lead meetings, such as, call calibrations, weekly touchpoints, performance meetings,• Provide weekly performance reporting• Monitor performance and request corrective action as appropriate Required Skills/Experience • Excellent analytical, organizational, problem solving, verbal and written communication skills.• Knowledge of project management tools and methodologies.• Ability to work independently, within a team environment and with multiple priorities.• Proficient in current industry standard PC applications and systems (e.g., Access, Excel and Word).• Ability to work closely with the technical support team in understanding and resolving systems issues.• Ability to develop, implement, and monitor policies, procedures, and customer service alerts.• Support vendor in achieving performance management, KPIs and SLAs.• Onboard and train vendor leaders or vendor trainers, as needed. Preferred Skills/Experience • Health care experience• Three or more years experience in related field “Beware of scams. S3 never asks for money during its onboarding process.”