Project Coordinator - Abacus Service Operation : Job Details

Position Summary:Position: Project/Program CoordinatorDuration: 12+ Months ContractLocation: Research Triangle Park, Durham, NC (27709)IMPORTANT NOTE: Extensive statewide travel up to 90% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days.Description:We are looking for contract resources to prepare and provide support for during the implementation of the statewide Child Welfare Information system (CWIS). The County Liaison acts as an integral part of Readiness and Implementation Support initiatives. Working closely with the Readiness Lead, this position will facilitate meetings, conferences, and other activities to advocate for, as well as foster and maintain effective communication with state and county staff regarding CWIS concerns impacting or related to Child Welfare.This role may coordinate with other CWIS business, policy, and project team members to troubleshoot, replicate, and report errors and/or unexpected outcomes within the CWIS and/or escalate to management as they arise. This position uses policy subject matter expertise regarding Child Welfare, as well as understanding of how counties provide delivery of services to guide new users as they navigate and submit data into the new system. This position requires significant travel throughout the state.Minimum requirements include:Excellent written and verbal communication skills, change management, Microsoft Suite (including, but not limited to PowerPoint, Excel, & Outlook.Preferred skills: Knowledge of Child Welfare policy, SharePoint, JIRATravel expenses are reimbursed using the state's protocol for submitting expenses after travel.The contractor will, at the direction of management, either ride with an employee driving a state vehicle or drive their personal vehicle and be reimbursed mileage after travel.Per diem is paid directly to the contractor and most hotel expenses are direct billed through the state.