Position Overview
Coordinates project activities to ensure compliance with contract terms and State and Federal regulatory requirements, as directed by the responsible Project Manager. Responsibilities include developing, evaluating, and monitoring project safety standards, environmental compliance, job scheduling, cost effectiveness, project administration, drawing management, and training requirements. Additionally, the role provides contractor liaison assistance as directed.
The account services team represents a diverse mix of skills and provides a broad scope of services to an assigned business unit. The team collaborates with business unit staff to resolve human resource matters, administer HR programs, and provide HR counsel and advice.
Key Responsibilities
- Project Compliance: Ensure adherence to contract terms and regulatory requirements.
- Safety and Environmental Standards: Develop, evaluate, and monitor compliance.
- Administrative Oversight: Manage job scheduling, cost effectiveness, and project administration.
- Contractor Liaison: Assist with contractor communications as directed.
- HR Collaboration: Work with business units to resolve HR matters and provide guidance.
Knowledge and Skills
- Key Attributes:
- Spark new ideas and overcome obstacles and challenges.
- Solid understanding of business obligations to employees, owners, communities, and customers.
- Demonstrated versatility, imagination, thoroughness, and accuracy.
Education and Experience
- Required:
- Bachelor's Degree or equivalent.
- 1-3 years of related experience.
Reason for Need
- Motivation: Replacement. The previous contractor was converted to a full-time employee.
- Potential for Extension or Conversion: Extensions are likely, though conversion to a permanent position is currently uncertain.
Role Specifics
Typical Task Breakdown and Rhythm
- Program Administration:
- Review solar incentive applications.
- Approve/deny applications and assess application materials.
- Customer Service:
- Handle customer and installer inquiries via email and phone.
- Address questions such as payment status and application progress.
Interaction Level with Team
- Remote Work: MS Teams for calls and communication.
Work Environment
- Office Setting: Standard office environment.
- Remote Work: Requires a standard, quiet workspace.
Travel Requirements
Candidate Requirements
Education and Experience
- Required:
- Bachelor's Degree (preferred).
- 1-3 years of related experience.
Technical Skills
- Required:
- Proficiency in MS Office (Excel, Outlook).
- Basic computer knowledge.
- Strong verbal and written customer service skills.
- Desired:
- Familiarity with PowerClerk.
Soft Skills
- Required:
- Attention to detail.
- Ability to multitask.