Project Coordinator - Communications Engineering Company : Job Details

Are you ready to take your career to the next level with a dynamic and innovative team? Communications Engineering Company is seeking a detail-oriented Operations Coordinator to join our growing team!In this role, you'll have the chance to make a real impact by streamlining processes, coordinatingessential operations, and supporting our company's growth. You'll collaborate with a strong, supportive team.We pride ourselves on our great company culture, where collaboration, innovation, and professional development are at the core of everything we do.If you're passionate about organization, problem-solving, and making things run smoothly-while enjoying the benefits of remote flexibility and a strong, cohesive team-this is the perfect opportunity for you.Objective:To provide comprehensive coordination for project execution and ongoing service delivery support company wide. Facilitate clear, consistent, and proactive communication between customers, internal and external teams. Maintain a high level of customer satisfaction by resolving issues efficiently and scheduling appropriate resources in a timely manner.Core Responsibilities include, but are not limited to:* Work closely with Project Managers from initial onboarding of projects, Forecasting/ Scheduling to assisting in Change Orders, Ordering equipment to final close out of projects* Schedule Service Tickets according to Priority level and specific time frames as indicated* Run internal reports to maintain metrics* Inbound / Outbound customer calls including call queue* Communicate with multiple internal teams* Hold Weekly Internal Scheduling meetings* May conduct customer or subcontractor meetings* Coordinates travel arrangements for field staff as well as lift rentals, test equipment and badging / Training prerequisites* Monthly Expense ReportsMIN Qualifications:* Customer service experience.* Valid driver's License and reliable vehicle* 2 year degree or equivalent experienceSKILLS & ABILITIES:* Strong interpersonal skills, ability to communicate at all levels of the organization and with staff at remote locations as well as customers.* Strong organizational, conflict-resolution, problem-solving and creative skills as well as the ability to make decisions based on sound judgment using accurate and timely analysis of available data.* Must be able to effectively handle stressful situations and manage multiple tasks simultaneously.* High level of integrity and dependability with a strong sense of urgency and results-orientation.* Proficient in office software (e.g., Microsoft Office Suite - Word, Excel, PowerPoint, Outlook) and other relevant software (e.g .,Connect Wise)PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS:* Ability to define problems and collect data, establish facts and draw valid conclusions.* The duties of this job require the employee to effectively talk and hear English language communications.* The employee is required to stand, walk, and sit for extended periods of time and use hands and fingers.* Some light lifting of objects is required.* Reaching, grasping and carrying activities are also required.* Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and the ability to adjust focus.* Above average intellectual ability and excellent judgment are needed to deal effectively with a wide range of problem solving and troubleshooting activities.* This job is primarily Hybrid* The noise level in the work environment is usually moderate. Essential duties and responsibilities describe those functions considered to be essential to the performance of the job. All requirements may be modified to reasonably accommodate individuals with disabilities. CEC is an Affirmative Action/Equal Opportunity Employer