Project Coordinator - SERVPRO of Northwest Brooklyn - 09821 : Job Details

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Profit sharing
• Vision insurance

Do you love helping people through difficult situations?Then, don't miss your chance to join our Franchise. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!We're seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is knowledgeable, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable, excited about routinely exceeding expectations, and willing to learn? Then you may be our perfect hero!As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.Primary Responsibilities

Responsible for clear and efficient project communication with the customer and project stakeholders

Daily project(s) oversight to include monitoring status, audit, and work-in-progress

Create preliminary estimate using estimating software

Review and validate job site documentation

Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end

Collaborate and assist with other departments, as needed

Position Requirements

High school diploma/GED (preferred)

At least 1 year of customer service and/or office-related experience

Ability to multitask and to remain detail-oriented

Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)

Experience with writing estimates, job file processes, and quality assurance a plus

Experience in service industry environment a plus

Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times

Polite, confident, and excellent customer service skills, including listening and questioning skills

Ability to remain calm and professional during tense or stressful situations

Excellent organizational skills and strong attention to detail

Very self-motivated and goal-oriented

Capability to work in a fast-paced, team-oriented office environment

Ability to learn new software, including Xactimate and proprietary software

Ability to successfully complete a background check subject to applicable law

Hours

40 hours/week, flexible to work overtime when required8:30am - 4:30pm M-F

Pay Rate

Competitive pay based on experience.

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