Project Coordinator - Onsite - Bartlett, TN (Multiple positions) - Experitec : Job Details

Project Coordinator - Onsite - Bartlett, TN (Multiple positions)If you are looking for a company that recognizes and rewards your abilities, provides opportunities to advance your career, and fosters an environment to learn and develop, Experitec is for you! This position requires a hands-on approach, a strong work ethic, opportunity to interface with customers onsite, a troubleshooting mindset, and a commitment to excellence. We are seeking high impact employees whose focus and integrity can significantly improve the businesses of our customers. This position offers the opportunity to gain valuable experience by working in a variety of industries simultaneously such as: chemical, power generation, refining, oil & gas, pharmaceutical, food & beverage, pulp & paper, and water.What does the Project Coordinator do?In this position you will be:

• Developing an understanding of our customer's project requirements, systems, and processes to add value and build customer loyalty.
• Developing and coordinating documentation submittals, product status updates, shipping releases, and general order management communication.
• Partnering with factory personnel to meet contractual obligations, drive delivery dates and maintain schedule while providing consistent manufacturing status updates to the customer.
• Identifying, building, and maintaining relationships with our customers' purchasing, expediting, and operations staff.

Experitec and Emerson Process Team and Other Equipment Sub-Supplier Responsibilities:

• Understand the processes, tools, systems, and technology to effectively manage order fulfillment, support required schedules, and effectively communicate problems and requirements.
• Communicate requests for quotations, product information, communications, and requirements defined by project team to Account Manager, Inside Sales Engineer, or Sales management.
• Coordinate and lead internal kick-off meetings with Experitec and Emerson personnel to discuss Request for Quote (RFQ) requirements and align on responsibilities.
• Review purchase orders and develop a schedule of order fulfillment activities, schedules, and processes to meet customer's needs.
• Assign tasks to team members to complete order requirements.
• Take ownership of meeting or exceeding submittal schedules for project orders.
• Assist Document Controller with processing, tracking, and submitting documentation to customer.
• Review order processing requirements and deadlines to ensure order entry is complete and accurate. Communicate any post-award changes to Project Administrator and monitor progress.
• Work with Emerson Project Management and other sub-suppliers to obtain correct documentation, equipment releases, and communicate changes or additional customer needs.
• Manage and expedite orders with Emerson Process Management and other sub-suppliers to maintain schedules and meet expectations.
• Work with the Project Administrator and accounting team to provide documentation for the final billing and project close-out of each package to the customer.

This position is part of our Order Fulfillment team within Sales organization with the specific title of Project Coordinator.What Experitec offers:At Experitec, we know our employees are a critical part to our overall success. We care about the wellbeing of every employee. No matter what stage of life they're in, Experitec strives to support and care for each employee with a benefits program tailored to their needs. We pride ourselves on offering a flexible work environment ensuring our employees have the work-life balance they deserve. We believe giving our employees the resources they need to succeed in their personal lives will enable them to reach their peak performance in their professional lives.Required Skills, Experience & Abilities:

• High school diploma or equivalent.
• One or more years of customer service work experience.
• Proficient in Microsoft Office (Excel, Word, PowerPoint), Outlook email, and basic computer skills.
• Ability to work in office on Monday through Friday from 8am-5pm and to occasionally work additional hours upon request.
• Ability to drive for the company with a valid driver's license and the ability to pass driving record background check.
• Ability to utilize personal vehicle for the majority of work travel AND ability to rent a car when requested by supervisor for work travel.
• Strong ability to manage multiple tasks, projects, and competing priorities while coordinating timelines and communicating status updates in a fast-paced environment.
• Ability to escalate issues appropriately and in a timely manner.
• Strong out-front communication skills. This role collaborates externally with customers and internally with cross-functional teams. Must be able to take and give direction clearly over the phone and in person.
• Demonstrate a professional, driven, positive, and collaborative attitude and work ethic.
• Ability to lift and move up to 10 lbs.
• Ability to follow established procedures while looking to provide input and ideas for improvement.
• Ability to understand and assign tasks, monitor activities, and mentor others in a positive manner.

Preferred Skills, Experience & Abilities:

• Bachelor's degree OR associate degree with two or more years of relevant work experience OR equivalent combination of relevant experience and education.
• Three or more years of experience in a position supporting sales.
• Two or more years of experience working with engineers.
• One or more years of accounting experience.
• Two or more years of experience planning and coordinating projects.
• Two or more years of work experience in process automation or industrial maintenance.
• Experience suggesting process improvements that impacted the business.
• Demonstrated track record of general business acumen through internship or equivalent on-the-job training.

Opportunities to make an Impact:

• The Project Coordinator will collaborate with the other Project Coordinators, Insides Sales Engineers, and Account Managers within the company to achieve customer goals.
• Keep internal and external customers updated on the project status to ensure successful project execution.
• Work internally to provide value to the company while the Account Managers manage customer expectations.

What does Experitec do?As an Emerson Impact Partner, we have the exclusive rights to sell and service Emerson Automation Solutions products in our defined territory. Our customers are largely manufacturing facilities and Upstream Oil & Gas. We serve many different industries including chemical, power generation, refining, oil & gas, food & beverage, pulp & paper, and water. We partner with our customers to optimize the performance of their automated processes (reduce cost and increase throughput and quality), make their plants safer places to work, and/or help them reach environmental goals. Our engineered solutions include both innovative technology, products, and services. We are a group of Driven, Positive and Collaborative Employee Owners! Benefits Package*:

• Experitec is 100% Employee Owned! Opportunity to become an employee owner and receive company stock through our ESOP (Employee Stock Ownership Plan) encouraging and rewarding long term commitment.
• Flexible work environment with Paid Time Off (PTO) including vacation, personal, holidays, parental leave and volunteer time off.
• Total Rewards Package includes both annual salary and performance incentive based on individual and company performance.
• 401(k): Experitec matches 50% of every dollar employee contributes up to 6% of annual compensation in addition to a 3% Safe Harbor Contribution. This is a total company contribution of 6% to your retirement account.
• Benefit Plans include medical, accident/critical illness, dental, vision, disability, life insurance, Health Savings Account, Flexible Spending Account, Employee Assistance Programs, Years of Service gift cards, and Tuition Reimbursement.
• Career Development & Training Opportunities include On-The-Job training, coaching, mentoring and workshops to improve professional skills and progress toward personal career goals.

*Full details available in Benefits brochure provided to candidates prior to offer decision. Work AuthorizationExperitec does not provide immigration sponsorship (e.g., H-1B visa sponsorship). Equal Opportunity EmployerExperitec is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. Talent ManagementIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.Experitec is committed to providing access and reasonable accommodations in its application process for and to the extent required, for the actual position sought by the applicant for individuals with disabilities. Applicants with disabilities are encouraged to request any needed accommodation(s) using [email protected]. This mailbox is for accommodation requests and will not have visibility or be able to respond to general application or interview status requests.To all recruitment agencies: Experitec does not accept unsolicited third-party resumes for this position.This posting will be available for application until at least December 8, 2024. #LI-CN1