Job DescriptionSalary $56,451.20 - $67,000.00
Job OverviewPosition will play a key role in ensuring vendor's compliance with the requirements of the grant, ad valorem, and tax funded contracts. This includes compliance with all applicable laws, regulations, and policies for 125 total contracts, covering 4 counties, for 65 different service categories valued at over 200M. This position will be responsible for verifying documentation for vendor billing, conducting regular program monitoring, reporting and evaluation of vendor performance including achievement toward outcome measures. Position is part of an advanced team for ensuring contractual specifications, grant requirements, and quality assurance activities.
Core Competencies - Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.
- Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
- Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
- Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.
Tier 1 Duties and Responsibilities Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on the nature of their assignments, individual employees may perform some or all of the duties described below. Responsible to ensure vendor compliance with contractual specifications, programs compliance with grant requirements, and ongoing quality assurance initiatives. This includes researching numerous data bases to establish a monitoring sample size. Collect and analyze data to identify trends or areas of concern. Select random sample to review client records, reviews vendor billing, conduct regular program monitoring, reporting and the valuation of vendor performance. Staff is responsible for monitoring 125 total contracts. Assist in identifying and implementing compliance process improvements for the Department. This includes written monitoring reports, executive summaries, collecting and tracking corrective action plans to ensure vendor adherence in reaching performance expectation, when required. Responsibilities also include recommending contract changes, changes to outcome/quality performance measures as well as changes to policies and procedures to serve as a guide to the Department ensuring a consistent, high-quality contract monitoring process as well as high quality services. Provides vendor technical assistance and training for contracts and establishes the policies and procedures to guide vendors and Department staff in delivery of services. Provides technical assistance for reporting to the County and Federal Government to ensure compliance. Provides technical assistance and training for contracts and establishes the policies and procedures to guide vendors and Department staff in the delivery of services. Provides technical assistance with regard to required to reporting for the County and Federal Government to ensure compliance. Conduct a thorough review and prepare documents for local, state, and federal monitoring. This includes participation in post-award meetings, entrance and exit interviews for formal monitorings, when necessary. Meets regularly with Department staff and Fiscal Team and Contracts Team, as needed, to assess program performance and ensure efficient and effective flow of communications and services related to contractual compliance. Attend, and provide support to Ryan White Care Council, Not-For-Profit (NPE), and HCHCP committee meetings or provider meetings and performs other related duties as required/or assigned. Completes all mandated in-person and on-line required training courses. Setup new users in e2Hillsborough data system and/or unlock user accounts. Other related duties as assigned.
Job Specifications Knowledge of principles and practices of contract management including specialized technical knowledge of contract development, project management and resource management. Knowledge of the functions, activities, requirements and objectives of the specific contracts/projects which include County and Federal requirements and guidelines. Significant skill in multi-tasking. Excellent inter-personal skills to achieve desired results. Advanced computer and technology skills. Ability to develop and write technical descriptions and specifications, establish and maintain effective working relationships with internal and external customers. Strong written and verbal communication skills. Ability to manage multiple projects, set priorities, and meet deadlines, think outside the box and apply innovative solutions to complex business problems minimizing risk. Ability to review, analyze, and interpret reports.
Key job requirements Critical Thinking - Able to gather and assess relevant information, and using abstract ideas interpret those effectively and be able to come to well-reasoned conclusions and solutions, testing them against relevant criteria and standards.
Decision Making - Able to use independent judgment to assess information and make decisions about compliance with contract requirements, policies and procedures.
Communication - Ability to adjust communication content and style to the meet the needs of diverse stakeholders.
Strategic Planning - Able to see the big and long-term picture, formulates clear strategies and maps steps that show a connection between vision and action and that will clearly accelerate the organization towards its strategic goals.
Managerial/Operational Skills - Manages complex situations, readily distinguishing between what's relevant and what's unimportant. The ability to make difficult decisions in a timely manner.
Leadership - Ability to build relationships with others who can provide information, support and other forms of collaboration.
Analytical Ability - The ability to visualize, articulate, conceptualize or solve both complex and simple business problems by making decisions that are sensible, applicable, and sustainable given the available information.
Managing Complexity - Manages a varying and complex group of stakeholders with varying needs and desired outcomes.
Physical Requirements - This job is performed in a professional office environment using standard office equipment such as computers, phones, photocopiers, and fax machines.
Work Category - Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Minimum Qualifications Required - Graduation from an accredited four year degree granting college or university; AND
- Three years of program/project management experience directly related to the position duties;
OR
- An equivalent combination of education (not less than a high school diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above.
Emergency Management ResponsibilitiesIn the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee's department, the County's Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.
Additional Job RequirementsA department, depending on the nature of its mission and operations, may require that employees in all or certain positions in this job classification:
Maintain the ability to pass the background checks required for the position. These background checks may include but are not limited to: - Criminal History Background Check using Florida Department of Law Enforcement (FDLE) Criminal Justice Information Services (CJIS)
- Level 1 and Level 2 Background screening (Ch. 435 Florida Statutes)
- Child Abuse, Abandonment and Neglect Record Check using the State Automated Child Welfare Information System (SACWIS)
- Sex Offender and Sexual Predator record check using the list maintained by the Florida Department of Law Enforcement (FDLE)
Possess the necessary job related license(s) or certification(s) that may include possession of a Florida Driver License (Class E) or an applicable Commercial Driver License (CDL) Career ProgressionEmployees in this classification that acquire the competencies and minimum qualifications for the next tier will be able to apply for promotional opportunities through a competitive selection process. Employees will not automatically be upgraded to the next tier. Reclassifying a position is based on business need and financial impact and is not based solely on the job competencies or qualifications of the incumbent. PN3013
