Summary: This role is for a Technology Project/Business Relationship Manager, responsible for working with IT teams to manage relationships and handle project and technology requests from the Police Department. The position requires onsite presence 4-5 days a week at the Police Department. The position is contingent upon the candidate successfully passing a background check and clearance process conducted by the Police Department within the first month. Job Responsibilities:
- Collaborate with key stakeholder with Public Safety division to understand the technical landscape
- Be the point of contact between Public Safety division and IT team to know who to contact when required
- IT Liaison to understand the technology landscape and work with technical team to complete request
- Analyze enterprise technology requests from staff and various entities within the Public Safety
- Develops, tracks and manages project request, service request, project plans, timelines and scope
- Facilitate monthly meetings and prepare presentations that includes reviewing request, ServiceDesk incidents and SLA metrics
- Partner closely with other members of functional technical teams to define business requirements
- Ensure teams are in delivery of high-quality technical solutions that meet business needs
- Prepare and generate system reports and other output
- Coordinate software system updates and upgrades
- Perform data validation and quality checks
- Provide support for inventory management
- Coordinate work with City IT Division and communicate tasks and deadlines effectively to maintain good working relationships with other City staff and consultants
- Participate in procurement process, such as assisting with overseeing administrative procurement workflow while following City purchasing guidelines, and tracking procurement records.
- Coordinate the installation, testing, and support of computer hardware and software applications
- Coordinate the repair and replacement of computer components and related equipment.
- Assist with analyzing and resolving IT problems, including, with approval, providing IT alternatives to users
- Provide onsite support and assistance for critical incident resolution
- Additional responsibilities include risk analysis and mitigation, stakeholder management, business relationship management, and change management
Top Skills:
- Project Management Professional (PMP) certified required.
- Minimum of 7 years' experience as a Sr. Project Manager.
- Candidates must have strong communication skills and the ability to interact with a large community of stakeholders.
- Candidates must possess leadership skills to successfully manage diverse teams.
- Knowledge of all aspects of technology including infrastructure, networking, and applications.
Requirements:
- Project Management Professional (PMP) certified required.
- Candidates must have strong communication skills and the ability to interact with a large community of stakeholders.
- Candidates must possess leadership skills to successfully manage diverse teams.
- Knowledge of all aspects of technology including infrastructure, networking, and applications.
Qualifications:
- Bachelor's degree in technical fields such as computer science, computer engineering or related field preferred.
- PMP or PMI certification preferred
- 7 or more years of experience
- Proven technical project management experience
- People management and team building skills
- Demonstrated ability to be flexible/ adaptable in exercising judgment in a changing environment and to manage competing priorities
- Proven ability to learn business processes quickly and to work well with business partners at different levels within the organization
- Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment
Compensation: The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate's qualifications, skills, competencies, experience, location and end client requirements). Benefits and Ancillaries: Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee. Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions. #AditiConsulting