project manager - Info Way Solutions : Job Details

Project Manager Sunnyvale, CA Job Description: Under direction of a Principal Project Manager or an Information Technology Manager, performs advanced level project planning, scheduling, tracking, risk mitigation and related project management tasks. Leads or manages business process reengineering, upgrades, new technology, and system implementation projects. Ensure training and technical support to technical staff and end-users. Executes projects to established standards and priorities, closely coordinating with system owners, end-users, vendors, the public, and project teams. Required Skills: Essential job functions may include, but not limited to: •Establishes projects in project portfolio system, creates project plans in conjunction with vendors and customers. •Leads and coordinates IT, departmental and vendor resources for projects in accordance with the project plan. •Evaluates and monitors cost acquisition of applications, scripting, and reporting tools related items to obtain the best results, meet budget guidelines, and ensure system compatibility. •Prepares presentation materials for meetings; documents and follows-up on actions and decisions from meetings. •Coordinates design sessions and development of requirement design documents. •Manages design, documentation, development, coding, testing, and debugging of applications, interfaces and infrastructure components. •Coordinates and manages the change management and notification processes at completion of projects. •Ensures systems being implemented are patched and kept current on all security patches and upgrades. •Assists in the development and execution of preventive maintenance programs identifying weaknesses of current systems to determine critical application, reporting or system issues, including cybersecurity. •Develops technical system documentation, training materials, and provides training to users and support staff. •Provides input and recommendations on new technology and solicits technical specifications. •Communicates clearly and concisely, both verbally and in writing. •Ensures and assists in the creation of operational procedure manuals. •Sets timelines and expectations for tasks within project plans. •Provides guidance to team members. •Acts as a liaison between the various divisions within the department along with the client departments. Knowledge Skills & Abilities: •Principles of project management, task completion, and resource management. •Advanced concepts of project management from Project Management Body of Knowledge (PMBOK) •Contemporary industry practices in Business Analysis, Project Management and SaaS or Cloud- based implementations. •Principles and practices of assuring data security and cybersecurity threats •Plan, design, document, install and support application systems, scripting, business intelligence reports for both enterprise and departmental needs. •Gather and document requirements for function changes and new requirements, translating user defined requirements into technical specifications. •Effectively organize, prioritize, and follow-up on work assignments to meet established deadlines. •Developments and trends of application and reporting solutions. •Fundamentals of Business Analysis Core Concept Model (BACCM) framework defined in Business Analysis Body of Knowledge (BABOK). •Software Application Lifecycle Management, Requirements Management, Configuration Management, and software issue tracking. RDBMS programming including stored procedures and user functions •Principles and practices of excellent customer service. •Principles and practices of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs. •Basic knowledge of Local Area Network (LAN), wireless, and Wide Area Network (WAN) technology. •Microsoft Office, Microsoft Project and Microsoft Visio. •Team formation and execution; how to motivate teams. •Cost-benefit analyses to recommend the most effective solution. •Provide excellent customer service. •Communicate effectively, orally and in writing. •Prepare clear and concise written reports and technical documentation. •Respond promptly and effectively to requests for service, including cybersecurity incidents. •Learn new business systems, programming languages, reporting tools, databases, and other technology tools as required to support the City's operations. •Perform cost/benefit analysis for applications, reports, systems enhancement or replacement. •Establish and maintain and promote positive and effective working relationships with employees, vendors, other agencies, public officials, and the public. •Demonstrate initiative and exercise good judgment in the performance of duties. •Work independently and as a team member; recognize and set priorities and meet deadlines. •Work with vendors, ensuring the priorities of the City are met. •Serve as a client liaison to identify and define project requirements, scope and objectives. •Coordinate project activities, resources, and schedule with project teams. •Provide guidance and direction to team members. •Prepare complex project reports using business intelligence tools; convert data into project information •Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. •Provide services in different geographical locations throughout the City as requested by users or needed. Desired Skills: •Previous experience working in/with a public agency. •Experience implementing new software solutions within an organization and/or successfully leading a complex IT project. •Possession and maintenance of Project Management Professional (PMP) •Possession and maintenance of Program Management Professional (PgMP) certification. •Possession and maintenance of Certification in Capability in Business Analysis (CCBA) •Possession and maintenance of Certified Business Analyst Professional (CBAP) •Possession and maintenance of Microsoft Certified Solutions Associate (MCSA) •Possession and maintenance of Information Technology Information Library (ITIL) certification. •Certifications in current programming or scripting languages. Required: •Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. Education/Experience •A Technology Certificate from an accredited college or trade school in information technology, computer applications, web technologies, computer information systems, application development, database design, programming, technology project management or closely related field AND six years of experience in any two of the focus areas; OR •An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or closely related field AND six years of experience in any two of the focus areas; OR •A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, information technology, engineering, informatics, web science, business information systems or related field AND five years of experience in any two of the focus areas; OR •At least one of Project Management Professional (PMP), Program Management Professional (PgMP); or two of Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI- ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), Microsoft Certified Solutions Associate (MCSA), Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI-RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate AND six years of experience in any two of the focus areas. Thanks & Regards, Saravanan.R |Infowaygroup.com| (925)###-#### [email protected] Info Way Solutions LLC, Fremont, CA