PROWD Lead - State of Washington : Job Details

Our Ideal Candidate is a dedicated professional with a profound understanding of the justice system, ideally gained through lived experience within the justice-impacted community. They possess a strong background in workforce development and are adept at providing comprehensive, customer-centered employment and training services.

This candidate excels in guiding, coaching, and mentoring staff, fostering a collaborative and supportive work environment. They are skilled in developing and implementing innovative strategies to deliver effective reentry services, ensuring equitable access to resources for justice-involved individuals transitioning from the Federal Prison system back to Washington State.

With exceptional communication and interpersonal skills, they effectively navigate and resolve conflicts, build strong relationships with community partners, and uphold the organization's mission of improving economic security and fostering healthy communities. This candidate is forward-thinking, anticipates future trends, and aligns their work with the long-term goals of the agency, contributing to a positive and inclusive workplace culture. This is truly an exciting opportunity! Apply today - It begins with YOU!

* This is a project position, with an anticipated end date of September 30, 2027*

The PROWD Lead at WorkSource Pierce plays a crucial role in supporting the mission of the Employment Security Department (ESD) by connecting employers and job seekers, particularly those transitioning from the Federal Prison system. This position involves overseeing department contracts and services, guiding and mentoring staff, and ensuring compliance with state and federal regulations.

Key responsibilities include developing customer-centered employment and training services, conducting individual interviews, facilitating workshops, and maintaining relationships with businesses and community partners. The role also requires performing records management, supporting a healthy work environment, and ensuring nondiscrimination and equity in all service delivery.

Some of your duties may include:

* Assist Supervisor in overseeing department contracts: Establish measurable goals, expectations, initiatives, and indicators in support of the agency mission, vision, and business goals, as well as the WorkSource system.

* Develop and provide comprehensive, customer-centered employment and training services: Support the Supervisor to coordinate and manage staff workloads, develop and sustain relationships with vendors and the community, and conduct individual interviews to articulate program services and activities.

* Perform records management functions: Monitor program and/or local contract performance using local and agency reporting systems, create and disseminate reports as required by supervisors and managers, and comply with state and federal basic career service protocols.

* Facilitate orientations and workshops: Conduct job search workshops, supply topic-specific information, related service and resource information, and facilitate job preparation activities to include job club services and workshops.

* Develop and maintain relationships with businesses, partners, and other service providers: Attend community meetings and events, communicate and work closely with internal and external partners, and coordinate resources with partners.

* Assess knowledge, skills, and abilities: Administer a variety of assessments and informal and formal career tools, review and explain results, and incorporate assessment results into employment plans in conjunction with relevant labor market information.

* Other duties as assigned: Participate in committees, leadership opportunities, and activities that promote Lean, Human Center Design, best practices, customer first, and new ideas; inventory improvements and strategic committees.

To request a detailed position description, click here.

* One (1) year as a WorkSource Specialist 4 or equivalent class within the Employment Security Department, or another state's Employment Security agency.

OR

* A Bachelor's degree AND four (4) years of relevant experience* in workforce development, social or human resource services, public relations, or public contact work, such as: unemployment insurance, social services, human resource services, education, public relations, benefits programs, insurance claims, law enforcement and banking.

OR

* A combination of education and/or relevant work experience in workforce development, social or human resource services, public relations, or public contact work such as: unemployment insurance, social services, human resource services, education, public relations, benefits programs, insurance claims, law enforcement and banking totaling eight (8) years.

Education to Experience Equivalences:

Associate Degree = 2 years | Bachelor Degree = 4 years | Masters or Higher = 5 years

* A Master's degree will substitute for one (1) year of required experience.

Desirable/Preferred Education, Experience or Certifications

* Lived experience; working within and/or supporting justice impacted populations.

* Place this unpaid, volunteer, or justice impacted experience within the Additional Information section of your application!

* Financial Empowerment Knowledge: Incumbent will assist with guidance on budgeting, financial planning and accessing financial resources.

Additional Requirement of Employment:

* Must be able to pass an Unemployment Insurance (UI) Claim & Benefit Information Review.

* Regular travel with a personal vehicle, multiple times weekly. Potential for out of state travel, paid, for National Conference(s).

Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy.

Please submit your Cover Letter and Resume with your Online Application through the Add Attachments field. A resume will not substitute for the work experience section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as see attachments may be considered incomplete.

Our agency's mission and values drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self.

Opportunity for All We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact [email protected] or the Talent Acquisition Team.

If you are having technical difficulties creating, accessing, or completing your application, please contact [email protected] or (360) ###-#### or toll free (877) ###-####, Washington Relay 711.

This recruitment may be used to fill additional agency-wide positions in accordance with Article 4 of the WFSE Collective Bargaining Agreement.

This Organization Participates in E-Verify