A great career opportunity Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain. When considered together, the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, operating more than 2,000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations. Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE Provide quality customer service within the Perishable Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.
DUTIES AND RESPONSIBILITIES •Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience •Courteous and helpful to other associates •Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO) •Receive deliveries, code where applicable, rotate and put in appropriate storage area •Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines •Maintain proper product levels in all areas within the Perishable Department including meat, lunchmeat, frozen, dairy, ice cream •Process beef and grinds as directed from the planned production tool and as requested or needed •Wrap, label, weigh and stock meat case as requested or needed •Assemble, disassemble, and clean the grinder as requested or needed •Properly clean and sanitize the department •Maintains variety and layout standards •Ensure that all advertising and sales promotion materials applicable to the department are properly utilized •Maintain a complete understanding of and adherence to company guidelines, policies and standard practice •Understand and follow Food Safety and Workplace Safety guidelines and procedures •Observe and correct all unsafe conditions that could cause associate or customer accidents •Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty •Ensure compliance with local, state and federal regulations •Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code •Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses •Perform all other duties as assigned
QUALIFICATIONS •High school graduate or equivalent preferred •Excellent interpersonal, organizational, communication and customer service skills •Ability and willingness to learn multiple tasks and technical requirements of the job •Ability to use technical information to solve problems •Must meet minimum age requirements to perform specific job functions •Must be able to meet the physical requirements of the position, with or without reasonable accommodations
PHYSICAL REQUIREMENTS •Ability to use computers and other communication systems required to perform job functions •Perform repetitive hand and arm motions •Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion •Pull or push up to 75 lbs. on occasion •Stand 100% of the time, frequently walking short distances •Be able to handle a variety of substances associated with cleaning and packaging materials •Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level •Meet established volume activity standards for the position •Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. Collapse job description ? Apply Now Share this position SEARCH JOBS Under the Federal Transparency in Coverage rule, group health plans are required to make publicly available machine-readable files that include in-network rates and out-of-network allowed amounts and billed charges. Click the link to view the in-network rates and out-of-network allowed amounts and billed charges for health benefits offered by Food Lion. Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at
[email protected] At Ahold Delhaize USA, we embrace and celebrate diversity. Our employees and prospective employees are treated with fairness, respect and dignity. We provide an equal opportunity workplace committed to hiring, training, compensating, and promoting persons based on their talents and abilities and without regard to race, religion, color, national origin, gender, sexual orientation, age, family status, veteran status, disability status, or any other applicable characteristics protected by law.