Public Safety Associate - part-time, second shift - Children's Wisconsin : Job Details

Public Safety Associate - part-time, second shiftLocations: Milwaukee, WITime Type: Part timePosted on: Posted 2 Days AgoJob Requisition ID: R2938At Children's Wisconsin, we believe kids deserve the best.Children's Wisconsin is a nationally recognized health system dedicated solely to the health andwell-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.Please follow this link for a closer look at what it's like to work at Children's Wisconsin: Instagram Life at CWThe Public Safety Associate is a uniform position responsible for providing support to Public Safety operations at CW facilities. Duties may include, but are not limited to, any or all of the following:Provide badge access credentialing services.Actively greet and engage with guests and visitors to ensure a positive experience.Badge and screen visitors according to visitation guidelines.Determine the guest's destination and transportation needs, providing assistance as needed.Direct visitors with precise wayfinding.Report suspicious activities.Provide support and guidance to visitors during emergency conditions.Perform weapon screening services at designated locations to prevent weapons and other prohibited property from entering Children's property.Minimum Job RequirementsLicensure, Registration and/or CertificationAbility to successfully complete CPR certification - Basic Life Support (BLS) for Healthcare Providers through American Heart Association or American Red Cross within 3 months of hire.Ability to successfully complete the International Association of Healthcare Security and Safety (IAHSS) Basic Certification within 1 year of hire.Ability to successfully complete department approved Defensive Training for Security (DTS) program.EducationA high school diploma or GED.ExperienceA minimum of one year of customer service experience, including conflict management situations.Knowledge / Skills / AbilitiesExhibits guiding behaviors that reflect Children's values and support our mission and vision.Basic computer skills in order to utilize equipment and systems (PC software applications, Microsoft Word, Excel, Access, CAD, Incident Reporting, Surveillance Systems, Hospital software applications EPIC, etc.).Ability to read and write to complete required reports and perform various recordkeeping activities.Critical thinking skills required to make independent decisions and problem solve in a complex, fast-paced environment.Excellent customer service, communication, interpersonal, and prioritization skills are essential.Ability to work independently or as a team.Exudes confidence and finesse in stressful situations, effectively diffusing negativity.Ability to assess the demeanor of internal and external customers, adjusting approach as appropriate.Ability to independently troubleshoot and resolve issues within the electronic health record (EHR) transport module and visitor lists.Ability to use weapon screening technologies to effectively perform duties and responsibilities.Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.Certifications/Licenses:BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Health & Safety Association, CHS-Certified Healthcare Security - International Association for Healthcare Security & Safety.#J-18808-Ljbffr