Public Safety Dispatcher - Department of Defense : Job Details
Public Safety Dispatcher
Department of DefenseJob Location : Rock Island,IL, USA
Summary
Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.
This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for DIB & MRTFB to recruit and appoint qualified candidates to positions in the competitive service.
About the Position: Serves as the Public Safety Dispatcher for Rock Island Arsenal.
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Overview
* Accepting applications
* Open & closing dates
11/18/2024 to 12/02/2024
* Salary
$44,812 - $64,737 per year
* Pay scale & grade
GS 6 - 7
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Location
1 vacancy in the following location:
* Rock Island, IL
* Remote job
No
* Telework eligible
No
* Travel Required
Occasional travel - Up to 5% business travel required.
* Relocation expenses reimbursed
No
* Appointment type
Permanent
* Work schedule
Full-time
* Service
Competitive
* Promotion potential
7
* Job family (Series)
* 2151 Dispatching
* Supervisory status
No
* Security clearance
Secret
* Drug test
No
* Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
* Trust determination process
* Suitability/Fitness
* Financial disclosure
No
* Bargaining unit status
No
* Announcement number
MCFT243#######88
* Control number
819563100
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This job is open to
* The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
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Duties
* Provide emergency fire and medical services to the public by answering emergency 911 calls and respond with appropriate personnel and equipment.
* Provide advanced Emergency Medical Dispatch Life Support care through pre-arrival instructions to callers on a case by case basis.
* Troubleshoot computer and communication equipment to determine problem.
* Monitor status and availability of police, fire and medical units to assure an appropriate response is made.
* Perform several tasks at one time, to include typing while talking on both the radio and the telephone.
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Requirements
Conditions of Employment
* Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
* Incumbent must Obtain and Maintain -Telecommunicator I/II, HAZMAT Awareness, CPR Certification, LEADS (Law Enforcement Agencies Data System) full access certification, NCIC (National Crime Information Center) certification.
* Incumbent is required to work (mission essential) regardless of weather conditions or base closure and to report to the duty station at the regularly scheduled time. The work is performed in a highly stressful, restricted office environment.
* This position is designated as moderate risk involving Public Trust. Appointment to this position is subject to a background investigation including a credit check to determine suitability for Federal employment and/or the position.
* Appointment to this position is subject to a one year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.
Qualifications
Who May Apply: US Citizens
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Experience required: To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as experience that is typically in or related to the work of the position to be filled such as:
Specialized Experience for GS-06: One year of specialized experience which includes: Receive and evaluate emergency calls and/or situations; question callers to determine problem/nature of call in order to dispatch appropriate personnel and equipment; operate automation, emergency dispatching, and communications equipment. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).
Specialized Experience for GS-07: One year of specialized experience which includes: Answer emergency 911 calls; dispatch appropriate equipment which requires knowledge of the various types of equipment/vehicles required for different emergency situations; perform intervention with distraught emergency callers during high risk situations until appropriate emergency response units arrive on the scene; provide instruction to callers on emergency medical procedures; monitor computerized dispatch, fire alarm systems. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).
This position will be filled at the GS-06 or GS-07 level. If selected at the GS-06 level, the selectee may be promoted to the full performance level GS-07 level without further competition when all regulatory, qualification, and performance requirements are met. Selection at the GS-06 does not guarantee promotion to the full performance level.
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Additional information
* Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
* You will be required to provide proof of U.S. Citizenship.
* One year trial/probationary period may be required.
* Direct Deposit of Pay is required
* This is a (CP) 24 -Transportation and Distribution Management Career Field position.
* Multiple positions may be filled from this announcement.
* Salary includes applicable locality pay or Local Market Supplement.
* Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
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* Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement.
If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
You may claim Priority Placement Program (PPP) preference.
DoD Priority Placement Program (PPP) Applicants will receive preference consideration at the full-performance grade level only.
Veterans and Military Spouses will be considered along with all other candidates.
Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website
* Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
* Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.
As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
1. Your resume:
* Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.
* Your resume may be submitted in any format and must support the specialized experience described in this announcement.
* If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
* For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
* For additional information see: What to include in your resume.
2. Other supporting documents:
* Cover Letter, optional
* Most recent Performance Appraisal, if applicable
NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
* How to Apply
To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 12/02/2024 to receive consideration
* To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application (
* Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
* After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
* You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
* It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
* Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
To verify the status of your application, log into your USAJOBS account ( all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit:
Agency contact information
Army Applicant Help Desk
Website
Address FT-W6B9AA US ARMY IMCOM-USAG ROCK ISLAND
DO NOT MAIL
Rock Island, IL 61299
US
Learn more about this agency
Next steps
If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking (as applicable) for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
* Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
* Criminal history inquiries
* Equal Employment Opportunity (EEO) Policy
* Financial suitability
* New employee probationary period
* Privacy Act
* Reasonable accommodation policy
* Selective Service
* Signature and false statements
* Social security number request
Help
Required Documents
The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.
As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
1. Your resume:
* Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.
* Your resume may be submitted in any format and must support the specialized experience described in this announcement.
* If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
* For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
* For additional information see: What to include in your resume.
2. Other supporting documents:
* Cover Letter, optional
* Most recent Performance Appraisal, if applicable
NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
Help
How to Apply
To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 12/02/2024 to receive consideration
* To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application (
* Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
* After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
* You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
* It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
* Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
To verify the status of your application, log into your USAJOBS account ( all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit:
Read more
Agency contact information
Army Applicant Help Desk
Website
Address FT-W6B9AA US ARMY IMCOM-USAG ROCK ISLAND
DO NOT MAIL
Rock Island, IL 61299
US
Learn more about this agency
Next steps
If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking (as applicable) for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
Read more
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
* Criminal history inquiries
* Equal Employment Opportunity (EEO) Policy
* Financial suitability
* New employee probationary period
* Privacy Act
* Reasonable accommodation policy
* Selective Service
* Signature and false statements
* Social security number request
Share
Help
Overview
* Accepting applications
* Open & closing dates
11/18/2024 to 12/02/2024
* Salary
$44,812 - $64,737 per year
* Pay scale & grade
GS 6 - 7
* Location
1 vacancy in the following location:
* Rock Island, IL
* Remote job
No
* Telework eligible
No
* Travel Required
Occasional travel - Up to 5% business travel required.
* Relocation expenses reimbursed
No
* Appointment type
Permanent
* Work schedule
Full-time
* Service
Competitive
* Promotion potential
7
* Job family (Series)
* 2151 Dispatching
* Supervisory status
No
* Security clearance
Secret
* Drug test
No
* Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
* Trust determination process
* Suitability/Fitness
* Financial disclosure
No
* Bargaining unit status
No
* Announcement number
MCFT243#######88
* Control number
819563100
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/819563100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.