Public Safety Dispatcher (Part-Time / Fill-In) to Establish Candidate Pool - Trempealeau County, WI : Job Details

Salary: $22.38 - $28.77 HourlyLocation : WhitehallJob Type: Full-TimeJob Number: 202200132Department: Sheriff AdministrationDivision: Public Safety DispatchOpening Date: 01/26/2024Closing Date: ContinuousPurpose of PositionTrempealeau County is seeking additional candidates for the position of Public Safety Dispatcher, to establish a candidate pool to fill potential future vacancies. The vacancies have potential to be Part-Time/Fill-In or Full-Time. Required: To be considered for a position, applicants are required to complete the WI Dept. of Justice Application DJ-LE-30, along with answering the questions in section six of the application. You will need to attach the completed DJ-LE-30 application, along with your answers for section 6 with your submission.The required WI Department of Justice Application (DJ-LE-30) can be found at: If this link does not work in your browser please google DJ-LE-330 Do not submit your information until it is complete. Once submitted, you will not be able to make changes. Purpose of PositionThe purpose of positions in this classification are to perform a wide variety of responsible duties regarding E911 county-wide communications and to perform other duties and responsibilities as assigned. The work is performed during an assigned shift and under the supervision of the Dispatch Sergeant. Essential FunctionsAnswers non-emergency, emergency and 911 calls. Independently assesses need and urgency of requests and prioritizes situations. Relays information to various personnel and dispatches emergency response personnel to incident/accident scenes, including law enforcement, firefighters, helicopters, emergency medical personnel and others.Provide basic life support instructions, including CPR following the National Academy of Emergency Medical Dispatch. Provide scene safety instructions to callers who are involved in high risk situations until the first responders or law enforcement officers arrive on scene.Maintain contact with all units on duty; maintain status and location of police, fire, EMS units; inquire, enter, update, interpret, verify, receive and disseminate information from national, state and local law enforcement computer networks as requested by user agencies for missing persons, stolen property, and restraining orders; Run criminal history, check bonds, pill identifiers, CCW, run serial numbers for any items located, monitor several complex public safety radio frequencies: effectively operate the public safety communications system, radio dispatch consoles and other associated equipment.Documents location and details of law enforcement activity including traffic stop, accident, emergency service, fire, hazardous material, and mental crisis situations. Includes dispatching tow company, Emergency Management, Recon, State Patrol, DNR, Hazmat team, highway department, chaplain, funeral home and/or coroner.Operates and maintains radio and telecommunication systems including computer-aided dispatching (CAD) equipment, E911 equipment telephone device for the hearing impaired (TDD), multiple telephone lines, and PC and computer keyboard.Operates TIME System. Enters, modifies, or cancels warrants, restraining orders, and stolen property into the TIME system along with any caution indicators for officer safety. Enters missing person/vulnerable person/juvenile runaway notices into TIME system including elderly with dementia and veterans experiencing service related health conditions. Enters and disseminates Wisconsin Crime Alert Network notifications such as Amber, Green or Silver Alerts.Receives and accurately relays/transcribes information, messages and requests for the Dispatch Center. Enters complaints and other data into State computer databases and in-house computer systems. Retrieves information from computer. Requests ping on phone numbers to help identify suspect/victim location.Performs emergency warning notifications.Provides other agency assistance. Makes contacts between other agencies and county personnel such as initiating alerts for suspects or vehicles. Coordinates meeting locations with agency and local officers.Conducts fan out procedures during emergency weather situations.Maintains accurate logs, records and files as required. Maintains daily activity report.Relays information to other employees.Monitors cameras for safety and security of the Communications and Government Centers.Oversees courthouse alarm system, multiple radio frequencies, tower alarms, and generator alarms.Maintains knowledge of current emergency communication policies and procedures and state, national and local dispatch codes, and radio signals.Understands and abides by department policies, procedures and Trempealeau County employee rules as outlined in the Trempealeau County Employee Handbook.Participates in continuing education.Performs clerical and general office functions. Photocopies materials. Operates fax machine.Ability to provide effective credible testimony in courts of law.Maintains confidentiality.Applies customer service skills while responding to public safety needs through professional call-taking and dispatching of public safety services. Knowledge, Skills, and AbilitiesAbility to analyze and categorize data and information in order to determine the relationship of the data with reference to established criteria/standards. Ability to compare, count, differentiate, measure, assemble, copy and record and transcribe data and information. Ability to classify, compute and tabulate data.Ability to persuade, convince, and/or train others, including the ability to act in a lead worker capacity. Ability to advise and interpret how to apply policies, procedures and standards to specific situations.Ability to utilize a variety of advisory data and information such as medical priority cards, criminal histories, driving records, incident reports, maps, directories, plat books, dispatch manuals, technical operating manuals, computer software operating manuals, state statutes, warrants, apprehension requests, policy and procedure manuals, guidelines and non-routine correspondence.Ability to communicate effectively with law enforcement personnel, fire departments, emergency medical personnel, attorneys, mental health workers, medical care providers, court clerks, judges, Highway Department personnel, other agency personnel, news media, and the general public.Ability to add, subtract, multiply and divide.Ability to use functional reasoning and apply rational judgment in performing diversified work activities.Ability to exercise the judgment, decisiveness and creativity required in emergency/critical situations involving the evaluation of information against sensory and/or judgmental criteria, as opposed to criteria which are clearly measurable.Ability to multi-task in a fast paced environment. Training, Experience and Other RequirementsHigh school diploma or equivalent. Ability to successfully complete Transaction Information for Management of Enforcement (TIME) certification, emergency medical dispatch training, and CPR certification. Telecommunications, public safety, computer database management, and clerical training/experience preferred.Required: To be considered for a position, applicants are required to complete the WI Dept. of Justice Application DJ-LE-30, along with answering the questions in section six of the application. You will need to attach the completed DJ-LE-30 application, along with your answers for section 6 with your submission.The required WI Department of Justice Application (DJ-LE-30) can be found at: If this link does not work in your browser please google DJ-LE-330 Do not submit your information until it is complete. Once submitted, you will not be able to make changes. 2024 BENEFIT SUMMARYTrempealeau county (Regular Full-time/part-time employees) BENEFITNon-Represented Benefit Package for 2024. A complete packet of benefits information will be provided to the candidate selected for the position. This illustration summarizes the benefits presently offered by Trempealeau County and is not a guarantee of benefits.Benefit TypeWhat you receiveEligibleWho PaysMedical*County participates in the State of Wisconsin offered Health Plan. $500 individual / $1000 family deductible. Routine/Preventative services- plan pays 100%. Emergency Room copay - $60 per visit. Annual Wellness Incentive - $150 gift card for employee & spouse when annual physical/wellness screens complete.First of the month following 30 days of employmentCounty contributes 88%. Employee Contribution for lowest cost plan available within the County is:Single Plan : $98.57/per monthFamily Plan: $241.94/per monthPremiums vary by plan. Other plan networks available.FlexSpending Account(FSA)$500 -Single Health Plan$1000-Family Health PlanCounty contributes either $500/$1000 for each employee enrolling in the county sponsored medical plan.First of the month following 30 days of employmentOption to contribute up to an additional $3,200 for medical and $5000 for dependent care per year. Expenses must be incurred 1/1/24 - 3/15/25 and submitted for reimbursement by 5/31/25.PensionWisconsin Retirement System (WRS). Pension plan provides a lifetime retirement payment once vested (after 5 years) and have reached minimum retirement age (age 55 for most employees). Pre-taxed. Date of Hire(may not be eligible for part-time positions)General EmployeesEmployee contribution: 6.90%County contribution: 6.90%DentalDelta Dental WI Plan: Uniform Dental Benefit (UDB)/Preventative offers basic coverage for routine cleanings, x-rays, fillings (100% no deductible), orthodontics (50% for those 19 and under with $1500 individual max). Supplemental plans (Select or Select Plus) offers coverage for crowns, bridges, dentures, root canals, oral surgery, surgical extractions and additional orthodontics (regardless of age). Pre-taxed. First of the month following 30 days of employmentCounty contributes 88% of Uniform preventive dental when enrolled in group health insurance.Uniform Preventative Dental stand-alone cost (no enrollment in group health insurance):Single: $32.08 / monthFamily: $80.20 / monthSupplemental plans also available for individual, individual plus children, individual plus spouse and family coverage at an additional cost- employee pays 100%.VisionDelta Vision: Eye exams ($15 copay in-network), $150 for frames $150 for contact lenses and discount on Laser Vision Correction. Pre-taxed. First of the month following 30 days of employmentEmployee pays 100%Employee: $5.72 / monthIndividual + Spouse: $11.42 / monthIndividual + Children: $12.88 / monthFamily: $20.58 / monthShort-Term DisabilityProvides a financial benefit available up to 60% of your salary during time off work due to illness/injury up to 25 weeks. Benefit begins after 7 day waiting period. If hospitalized or under general anesthesia, benefit begins upon 1st day.First of the month following 90 days of employmentEmployee pays 100%Cost varies based on age and hourly rate of pay.Deferred CompensationAvailable plans: WI Deferred Comp (WDC) and Nationwide (NACO). Allows you to invest today for retirement. Federal/State taxes are deferred until your assets are withdrawn.AnytimeEmployee pays 100%Available through payroll deduction (flat rate or percentage).Term Life InsuranceLife insurance coverage for yourself, spouse and children. Plan gives you the availability to choose how much life insurance you want and need. Coverage is portable after employment separation.First of the month following 30 days of employmentEmployee pays 100%Cost varies based on age and coverage level electing.Whole Life InsuranceGuaranteed rates for the life of the policy and guaranteed death benefit to be paid to your beneficiaries. As the policy builds cash value, you can achieve your financial goals or borrow against it should you need to. Coverage is portable after employment separation.First of the month following 30 days of employmentEmployee pays 100%Cost varies based on age and coverage level electing.Group AccidentLump sum benefit for off the job accidental injuries, pays in addition to other insurances, Low and High plan options available. Wellness benefit up to $150 (low) $400 (high) per year for covered individual. Coverage is portable after employment separation. Pre-taxed. First of the month following 30 days of employmentEmployee pays 100%Employee Low: $12.26 / monthEmployee High: $18.52 / monthEmployee plus children,Employee plus spouse andFamily rates also available.Group CancerCancer Insurance to help you manage expenses of treatment (including experimental), pays in addition to other insurances. Plan covers cancer and up to 29 specified diseases. Wellness benefit of $100 per year for covered individual. Low, Medium and High plan options available. Coverage is portable after employment separation. Pre-taxed. First of the month following 30 days of employmentEmployee pays 100%Employee Low: $16.94 / monthEmployee Medium: $24.36 / monthEmployee High: $36.14 / monthEmployee plus children,Employee plus spouse andFamily rates also available.Group Critical IllnessLump sum benefit for critical illness such as heart attack, stroke, major organ transplant, end stage renal failure. Pays in addition to other insurances Benefit amounts $2500 - $20,000 depending on illness. Supplemental benefits also available. Coverage is portable after employment separation. Pre-taxed. First of the month following 30 days of employmentEmployee pays 100%Cost varies based on age, tobacco use and coverage level electing. Rates per Employee, Employee plus children, Employee plus spouse andFamily.Vacation*Accrues per pay period per year as follows.First year of service: 12 days1-4 years of service: 15 days5-9 years of service: 18 days10-15 years of service: 20 days16-20 years of service: 24 days21-25 years of service: 26 days26-29 years of service: 28 days30+ years of service: 30 daysAccrual begins Date of Hire - must be here 3 months begin utilizing accrued timePayout Upon Separation100% following 1 year introductory period.Sick Leave*Accrues per pay period up to 12 days per year. Max 960 hours.Accrual begins Date of HirePayout Upon Retirement: 100% max 480 hours.Holidays*New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve Day, Christmas Day, Two Personal Holidays. Exceptions may be necessary in some County departments.Normally granted Holiday off with pay as listedPayout Upon Separation None.*Exception for certain Sheriff's Office employees for holidays, sick & vacation accrual. Pro-rated benefits for positions less than 40 hours per week. Refer to Human Resources for additional information.01 Application materials to include completed Application DJ-LE-330 along with answering the questions on the bottom of page 3. section 6 of the application. If you have not completed this step, please go to Incomplete applications will not be considered.

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