Quality Assurance Associate - Beacon Hill : Job Details

Well-established healthcare company is looking for a Quality Assurance Associate to join their team! Searching for individuals who have previous healthcare based customer service and can assist in the training and development of other agents. This company offers benefits and weekly pay!

Responsibilities

- Coach and train other agents by analyzing data, processes and workflows

- Perform and document quality assurance evaluations

- Identify and address quality issues

- Auditing work completed by other agents

- Communicate with internal and external clients and vendors

Requirements:

- 1+ years of experience as a Case Manager, Benefits Verification Specialist, or a similar role

- Proficiency in MS Excel

- Knowledge of performance metrics, healthcare benefits and claims

- Excellent communication and problem-solving skills

To get your foot in the door with this company, apply today!

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . We look forward to working with you. Beacon Hill. Employing the Future (TM)