Quality Assurance Assoicate - Conduent Commercial Solutions, LLC : Job Details

Primary Location: United States-Kentucky-ErlangerCategory: Quality Assurance

Pay $16hr

Schedule: 1st Shift Mon- Fri 7am-3:30pm EST

Description

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world. Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com. Requirements: Must be at least 18 years of age with at least a high school diploma or GED. Must be able to work overtime as needed. Must submit to a background investigation including prior employment and education. Must submit to a drug screen. Purpose: •Responsible for providing quality process and/or customer satisfaction and loyalty support. The Quality Control Assurance must be detailed, well organized and have understandings of the Client's Standard Operating Procedures in processes throughout the production floor.

KNOWLEDGE AND SKILLS:

• Knowledge in a Print and Mail production environment
• Experience in Print Operations Quality Compliance
• Excellent oral and written communication skills
• Excellent attention to detail
• Must be able to multi-task while maintaining accuracy
• Understand production Standard Operating Procedures
• Experience using Microsoft Office products , including excel
• Above average math skills.

WORKING RELATIONSHIPS:

Will work with all levels within the company, reports directly to the Quality Supervisor.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the Submit button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.

Travel:NoJob Type:ExperiencedOrganization:Financial Service + Healthcare

Pay Transparency Statement:

Pay transparency laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors, including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive.

Furthermore, Conduent provides a variety of benefits to employees, including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time.

The estimated salary range for this role is $16 per hour.