Quality Control/Indexing Technician - Eisenhower Health : Job Details

R0271341

• Job Objective: A brief overview of the position.
  • The Quality Control/Indexing technician position is responsible to ensure that all records scanned into Patient Folder are of the highest quality possible. QCI tech is responsible for indexing all documents to the appropriate patient folder/encounter utilizing the correct document name.
• Reports to
  • HIM Supervisor
• Supervises
  • N/A
• Ages of Patients
  • N/A
• Blood Borne Pathogens
  • Minimal/ No Potential
• Qualifications
  • Education
    • Required: Highschool Diploma, GED or Higher Education
  • Licensure/Certification
    • N/A
  • Experience
    • Preferred: 1 year previous clerical experience preferably in a Medical Record dept. or other healthcare setting.
• Essential Responsibilities
  • • Demonstrates compliance with Code of Conduct and Compliance Policies and takes action to resolve compliance questions or concerns and reports suspected violations.
    • Checks each patient record for poor originals and stamps with “poor original” stamp.
    • Groups all color graphs, photographs, EEG strips, and other difficult to scan documents together for special handling.
    • Ensures that patient name, encounter number and medical record number are documented on each page (both sides) 100% of the time.
    • Prepares all documents and assembles all documents in designated date sequence and appropriate order as outlined in chart prep policy.
    • Prepares batch cover sheet for each batch. Creates each batch for inpatient, outpatient, and emergency room according to procedure at least 98% of the time.
    • Retrieves records from scanning shelf and performs scanning process according to procedure and within established time frame at least 98% of the time
    • Maintains appropriate setup for scanner to ensure optimal image results. Cleans scanner weekly. Completes maintenance log according to instructions.
    • Verifiers each batch has been prepped appropriately, removing documents that cannot be scanned and removing staples, paperclips, etc.
    • Assigns a batch label according to procedure, 100% of time.
    • Writes batch to correct work queue, 100 % of time.
    • Performs indexing process with 99% accuracy.
    • Verifies that bar-coded documents are correctly index.
    • Ensures that all scanned documented are positioned correctly. Identifies and corrects those that are not and fixes with 99% accuracy.
    • Identify and mark documents that are poor quality. Rescan these documents.
    • Split and merge documents within an encounter as appropriate with 99% accuracy.
    • Correctly insert pages/documents when and where appropriate with 99% accuracy.
    • Correctly append pages/documents when and where appropriate with 99% accuracy.
    • Writes each indexed batch to the appropriate queue according to workflow procedure.
    • Reviews assigned work queue(s) daily and ensure timely processing of all assignments in the queues.
    • Performs other tasks and projects as assigned by supervisor.

There's no better place to live, work, play, and prosper. At our award-winning medical facilities located in the Coachella Valley, you'll be part of a five-star team with other top health care professionals.

In 2024, we were honored to be named to Forbes' prestigious America's Best Employers List for the third time, a testament to our dedication to providing an exceptional work environment. Eisenhower Health is the sole employer in the Coachella Valley to receive this esteemed designation, solidifying our reputation as an outstanding place to build a career.

Our dedication to delivering high-quality, compassionate medical care is evident in our rankings. According to U.S. News & World Report, we hold the esteemed position of #1 in the Inland Empire and #12 in California among hospitals. Our Magnet recognition underscores our commitment to nursing excellence and quality patient care.

Our commitment to excellence extends beyond awards; we are the only hospital in Riverside County to have received a five-star rating three years in a row in the USA Government Rating System, a distinction awarded to just 10% of hospitals nationwide.

We take pride in fostering an inclusive environment for all. With a score of 95 out of 100, we have been designated as an LGBTQ+ Healthcare Equality Top Performer by the Human Rights Campaign, highlighting our dedication to providing compassionate care to all members of our community.

Our commitment to patient safety is unwavering, as demonstrated by our A grade in the Leapfrog Hospital Safety Grade for Spring 2023.

At Eisenhower Health, we don't just set standards; we raise them. Join our team and be part of an organization that is consistently recognized for excellence in health care and workplace satisfaction. Your career at Eisenhower Health will be marked by growth, innovation, and the opportunity to make a meaningful impact on the lives of our patients and the community we serve. Eisenhower Health is an equal opportunity employer.