Quality Control Technician - Krispy Kreme : Job Details

Since its founding over 80 years ago, Krispy Kreme's focus has remained the same - making fresh, premium quality doughnuts inspired by their founder's original recipe. The brand's iconic Hot Light lets guests know when doughnuts are being made fresh in shop so they can enjoy hot doughnuts fresh off the line. To make Krispy Kreme's in-shop experience even sweeter, many shops across the globe feature the brands one-of-a-kind doughnut theatre, an immersive, interactive experience through which guests can see Krispy Kreme's melt-in-your-mouth doughnuts being made right before their eyes.Krispy Kreme's Quality Control Technicians have a special role in ensuring that all of our products are meeting our high quality standards. In this role, you will be responsible for the quality, food safety, and esthetics of the product. The QC Technician follows through on set processes and ensures adherence to good manufacturing practices (GMP), food safety, Safe Quality Food (SQF) standard, and product quality standards. HERE'S A TASTE OF WHAT YOU'LL BE DOINGResponsible for monitoring, and programing critical control points (CCP).Responsible for monitoring and product food safety and quality throughout the manufacturing process.Responsible for performing sanitation verification and allergen testing on equipment and other areas requiredResponsible for the correct recording and filing of all relevant record logs and documentation.Ensures the correct recipe guidelines for products are met during processing.Ensures employees are following all Food Safety and worker safety practicesEnsures and educates employees on food safety and SQF standardsCollect product samples for Product Development, lab retains and the laboratory when directedPerform inspections on Products, Equipment and Machinery.Along with plant management team, will perform Monthly Self GMP Audits of facility.The above duties and responsibilities are representative of the nature and level of work assigned and are not necessarily all-inclusive.Equipment OperationScales and thermometersAutomatic Pan Washing MachineSafety and SanitationMaintain a clean, neat uniform at all times and ensure employees are also adhering to uniform standardsEnsure Comply with sanitation standardsLeadershipAct as a team player through the standards identified in the Krispy Kreme Training WorkbooksAssist in training and development of Team MembersSupports Managers with training of new employeesModel company and facility standards and policies consistentlyModel exceptional customer service skills for employeesYOUR RECIPE FOR SUCCESSMust have a High School Diploma or equivalent (GED).Must be able to lift up to 50 lbs. on an occasional basis.Experience working in a QA & food manufacturing environment is required.Must be able to complete or learn to complete basic audits including HACCP/HARPC monitoring and verification, SSOP preoperative and operative sanitation monitoring, Pest Control, weight control checks, on line quality audits.Must be able to work independently and with others with minimal supervision.Must be able to work for extended periods of time in a cool environment.Must be able to maintain accurate and legible documentation of all assigned responsibilities.Must be able to speak, read, and write in English and be able to communicate with management.Must possess basic math termediate PC skills with working knowledge of MS Word, Excel, and OutlookPost-Secondary Education strongly preferredCertified HACCP/HARPC strongly preferredSQF Exposure strongly preferredNY ONLY: Subject to any legally required accommodations and applicable state or local law, Krispy Kreme requires all employees in NYC to be fully vaccinated against COVID-19 as a condition of hire.BENEFITSComprehensive benefits (medical, vision, and dental insurance)Employee discount program401K planPTO and 'dream' daysCompany eventsEducation ReimbursementHospital Indemnity InsuranceAdoption AssistanceLife InsuranceFSA/HSA PlansPet InsuranceKrispy Kreme is an iconic, global brand that has offered the highest-quality doughnuts and great-tasting coffee since it was founded in 1937. Today, Krispy Kreme operates as a public company traded under the ticker symbol, DNUT, on the Nasdaq Global Select Market. Krispy Kreme's over 1,600 shops can be found in 33 countries across the globe. Of these locations, the brand owns and operates 307 shops in the United States and Canada, 239 in Mexico, 125 in the UK and Ireland, 52 in Japan, and 38 in Australia and New Zealand, with the remaining locations run by franchise partners largely in the international market. In addition, Krispy Kreme doughnuts can be found in approximately 12,000 grocery, convenience, and mass merchant stores in the U.S.