QUALITY MANAGER - Gibson Guitars : Job Details

The job of the Quality Manager will directly supervise and coordinate the activities of the Quality Department including Final Inspectors and Quality Specialists.

Essential Functions

* Direct and coordinate the activities of employees engaged in the production or processing of goods,such as inspectors, machine setters, and fabricators

* Formulating and maintaining quality control objectives, and coordinating objectives with production procedures in cooperation with other managers to maximize quality and reliability and to minimize costs

* Managing, planning, coordinating, and directing quality control programs designed to ensure continuous production/service consistent with established standards

* Collaborating with R&D to determine product specifications and use to review finished products

* Insuring all team leaders are following standard work and engaging their teams on a daily basis

* Report daily key performance indicators (KPI) for separate areas. KPI's to correspond with the production system requirements

* Hold and participate in daily KPI meetings on the floor with staff

* Confer with other supervisors to coordinate operations and activities within or between departments

* Plan and establish work schedules, assignments, and production sequences to meet quality goals

* Inspect materials, products, or equipment to detect defects or malfunctions

* Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards

* Enforce safety and sanitation regulations

* Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers

* Interpret specifications, blueprints, job orders, and company policies and procedures for workers

* Review employees' attendance and hours worked

* Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs

Other duties

* Employee can be asked to perform other duties that are reasonable within the area of expertise

Required Skills/Abilities

* Solid proficiency in Excel

* Excellent written and oral communication skills

* Solutions oriented approach to challenges/issues

* Solid interpersonal skills with proven ability to develop and maintain effective business partner relationships at all levels of the organization

* Strong teamwork and project management skills combined with ability to work as part of a team

* Must be able to work independently, manage multiple projects simultaneously, and organize workload to meet organizational timelines in a fast paced, very high-growth environment

* Results oriented and driven, with a track record for delivering to plan

* Flexibility to adapt quickly to changing circumstances. Able to proactively question and challenge to prioritize and identify solutions in timely manner

* Clear and logical thinker with outstanding numeric ability supported by a rounded commercial awareness

* Curious in nature and always looking to question, learn, and look for better ways to do things

* Relish working in a company with a diverse and fast paced environment

* Personable, fun, team oriented

Knowledge

* Six Sigma and 5s knowledge

Education and Experience

* BA/BS degree required. Black Belt certification a plus

* 3-5 years of supervisory experience in a manufacturing environment

* 5+ years of Quality Experience

* Woodworking and guitar experience is a plus

Work Environment

Internal:

* Manufacturing locations

* Office locations

* Showroom

External:

* Sales office locations

* Supplier manufacturing locations

Travel Requirements

* Periodic travel to and between the company's manufacturing and sales locations will be required (5-10%).

Physical Demands

* Basic physical stances and actions (sitting, standing, walking)