Quality Technician - Garrison Dental Solutions : Job Details

DescriptionAre you a detail-oriented professional with a passion for continuous improvement and a drive to contribute to team success? We are seeking a dedicated Quality Technician to join our dynamic team. The ideal candidate will possess a strong familiarity with ISO 13485 standards, ensuring the highest quality in our products and processes. Join us and play a pivotal role in maintaining excellence and driving innovation within our organization.Why join Garrison Dental Solutions?Private, Purpose-driven Companyo We have been a family-owned, debt-free, stable company in business for more than 25 years.o We pursue a vision of innovating dentistry to restore healthy smiles worldwide.o We place a high focus on living our core values of teamwork, determination, quality, and continuous improvement.o We have been awarded one of West Michigan's Best and Brightest Companies to Work For seven consecutive years.Market Leadero Garrison is a market leader for one of the most popular and reliable restorative dentistry procedures.o Our products are sold in 150 different countries.o Garrison has a track record for consistently achieving double digit percent annual growth.Highly regarded for innovative product designs requiring complex, in-house manufacturing.o We place significant investments in innovation and technology.o Our core products are protected by intellectual property and verified manufacturing processes that push the limits of metal-forming and injection-molding.Competitive Compensation and Benefits Package:o Base Salary range of $44 - 54 K (based on background) with bonus potential. 401K with profit sharing.o Health (Medical, Dental, Vision, HSA, FSA), Life, Short-term and Long-term disability, Accident and Critical Illness insuranceo Professional development support through company sponsored training and tuition reimbursement.o Whole health support with Employee Assistant Program (EAP), regular and volunteerism paid time off, hybrid work option, free on-site gym access and subsidized gym membership.RequirementsDuties/Responsibilities:* Conduct product validation lab testing, data analysis, and report writing.* Perform inspections and tests on incoming materials, document findings, and manage sorting and rework.* Monitor product quality throughout production to ensure compliance with standards.* Accurately document inspection and testing results, maintaining quality assurance records.* Identify and report defects, recommend disposition, and communicate with relevant departments.* Assist in internal and external QMS audits, supporting QRM and auditors.* Maintain and update QMS procedures and work instructions to comply with ISO 13485, MDSAP, FDA, and other regulations.* Provide employee training on quality standards, procedures, and best practices.* Generate and verify traceability information and QA documentation.* Collaborate with various departments on product and process regulatory requirements, including CAPAs.* Stay updated on trends and advances in device manufacturing and quality control.Required Skills/Abilities:* Strong verbal and written communication, with teaching and training capabilities.* Proficiency in mathematics, statistics, and report writing.* Excellent organizational skills and attention to detail.* Ability to understand technical specifications.* Skilled with test and measurement equipment and documentation software.* Proficient in Microsoft Office Suite or similar software.Education/Experience:* High school diploma or equivalent; associate degree/technical certification preferred.* Experience with Quality Management Systems.* Knowledge of quality standards like ISO 13485, Six Sigma, or Lean Manufacturing preferred.* Preferred internal auditing experience.* Competence in Geometric Dimensioning & Tolerancing (GD&T).* Familiarity with continuous improvement tools (e.g., 5S, PDCA, Value Stream Mapping, Six Sigma).