The Quality Technician will be responsible for ensuring compliance with ISO9001 and/or AS9100 standards, conducting audits, and implementing root cause corrective actions. The ideal candidate will have a strong background in quality assurance, regulatory compliance, and a keen eye for detail.
Essential Responsibilities: - Conduct internal audits to ensure compliance with ISO9001 and/or AS9100 standards as well as ensuring compliance with all relevant regulations and standards.
- Support training programs for new hires and ongoing training for existing staff to ensure all team members are proficient in their roles and understand company procedures.
- Document and report non-conformance issues and assist with root cause analysis and corrective actions internally and for Premier customers.
- Performing independent audits of processes, products and procedures to ensure compliance with company standards and identify areas for improvement.
- Maintain and update quality documentation, including procedures, work instructions, and audit reports.
- Collaborate with cross-functional teams to drive continuous improvement initiatives.
- Assist in the preparation for external audits and certifications.
- Follow all relevant safety, quality and environmental control procedures and instructions.
- Work in partnership with production teams to identify and troubleshoot quality issues before and during production processes.
- Develop and implement quality control procedures, tests, and sampling plans to ensure consistency and reliability of production processes and products.
- Analyzing and interpreting data from product tests, internal report and inspections to identify trends, patterns, and areas for improvement.
- Investigating customer complaints, product defects, and non-conformances to determine the root cause and recommend corrective and preventive actions.
- Supporting Management duties as needed.
Skills and Specifications Required: - Preferred 3-5 years of quality technician experience working in warehouse operations environment
- Solid knowledge of quality control principles, practices, and standards
- Excellent attention to detail, analytical, and problem-solving skills
- Strong communication and interpersonal skills to work effectively with different stakeholders
- Competence in using quality control and statistical analysis tools such as Lean and Statistical Process Control (SPC)
- Deep understanding of QC Processes, including Sample Rates and Final Inspections
- Preferred Certification in Quality Auditing (CQA) or similar
- Ability to clearly communicate in English verbally and in writing
- Ability to review and understand customer specifications
- Familiar with most consumer electronic devices (laptops, tablets, cell phones, etc.)
- Reasonable operational knowledge of MS Office products. (Excel, Teams, Outlook)
- High school diploma or equivalent
- Ability to pass customer background checks as required by our customers
Physical Requirements, with or without accommodation: - Ability to lift up to 50 lbs.
- Ability to work in a non-climate-controlled environment
- Ability to continuously bend and reach
- Ability to stand and walk for long periods of time
- Ability to view small details on product
- Ability to hear and identify audio irregularities of devices
Equal Employment OpportunityThe success of Premier Logitech is due to the contributions of employees from diverse backgrounds and experiences. Premier Logitech is an equal opportunity employer EEO / Disability / Vet. It is Premier Logitech's s policy to provide equal employment opportunity in employment decisions and for all applicants and employees.