Quest Program Recruiter - Mohave Community College : Job Details

Salary: $19.28 - $21.59 HourlyLocation : Kingman, AZJob Type: Full-timeJob Number: 13-01409Department: RecruitmentOpening Date: 01/16/2025Closing Date: 1/29/2025 3:00 PM ArizonaAbout MCC:: Located about 100 miles southeast of Las Vegas, Nevada, Mohave Community College is a comprehensive community college serving Mohave County in the northwest portion of the State of Arizona and its neighboring communities in California, Nevada, and Utah. With over 13,000 students each year on campuses in Kingman, Lake Havasu City, Bullhead City, and Colorado City, and an extensive online education program, MCC's mission is to serve our communities, empowering students to succeed through innovative pathways and quality education.Description Mohave Community College seeks a highly organized, detail-oriented, and customer service-focused individual to join the Recruitment team. See more details What you'll love about us:

• We create the future by cultivating relentless curiosity in our students and each other to unlock new opportunities and break barriers. We take risks, adapt to oncoming challenges and opportunities, and engineer new ideas as we learn together from our mistakes and successes.
• We engage fearlessly, bringing passion and energy to our work by dreaming big, being bold, having fun, and fostering a caring environment. Celebrating each other and our results with enthusiasm makes our work meaningful and exciting.
• We build together. Our individual differences and backgrounds strengthen our teams, where we seek input and ensure every voice is heard. We amplify our impact when we empower each other to take ownership and work together toward a common vision.
• We live authentically, being our best when we share information openly, create clarity, invite stakeholders to participate in decision-making, and communicate with the utmost respect.
• We care! We care about our students, our communities, and each other, finding ways to actively engage and invest in the success of those we serve.

What we'll love about you:

• Your record of excellence in collaboration, working with others in the spirit of partnership, transparency, and care, to inspire action.
• Your unwavering commitment to the academic, emotional, and social development of each and every student.
• Your strong ethical orientation and ability to make discerning, evidence-based decisions.
• Your excellent communication providing regular, consistent, and meaningful information; listening carefully to others, and ensuring your messages are understood.
• Your exceptional talents in using Microsoft Office products to support this high-functioning team.

This is a 1-year grant funded position. Typical Duties 1. Work directly with the Director of Recruitment to plan and participate in numerous recruitment efforts which will include events, group presentations, and personal appointments (over the phone, on the web, or in person). 2. Engage, track, and follow up with students that may be eligible for Quest funding, assisting them in the admissions and registration process 3. Collaborate with the MCC advising team to ensure proper college-level placement or next steps for HS students. 4. Provide in-person and remote support to students about general information, college courses, financial aid, registration, class scheduling, advising, and miscellaneous student information. 5. Prepare a variety of technical documents, which involves collecting and verifying information; assembling, compiling, and printing reports; and proofreading and distributing reports. 6. Process and maintain accurate and detailed records and documents; prepare student records and associated correspondence; data entry, document imaging, and retrieve information from databases and verify the completeness and accuracy of the information submitted. 7. Perform follow-up procedures in a timely and consistent manner. 8. Maintain department quality and productivity standards. 9. Handle highly sensitive information and confidential records and materials in compliance with state and federal regulations. 10. Work with the Marketing and Public Information Office to plan, coordinate, develop, and distribute publications. 11. Adhere to college, federal, and state administrative procedures, guidelines, initiatives, and directives to ensure compliance with all relevant regulations affecting college operations.12. Maintains an awareness of the local job market and opportunities to assist in providing guidance to clients; may attend job fairs, conduct special workshops, presentations, group orientations, or perform other training and outreach services. Qualifications Minimum:

• Associate degree from an accredited institution.
• Two (2) years or more of experience in an office setting.

Or

• Any combination of education and experience that results in possession of skills, knowledge,and behaviors as outlined in the position's core competencies below.

Preferred:

• Two (2) or more years of experience in a community college or higher education setting.

Core Competencies

• Adaptability: Adapts effectively to change by accepting changes in work processes readily and with an optimistic perspective of the resulting benefits. Does not need too much time to adapt to a new task. Handles new standards and work environments will ease.
• Effective Communications: Clearly and convincingly expresses thoughts, ideas, or facts orally and in writing in an open, candid, and consistent manner. Responds appropriately to both written and oral directives in a timely manner. Listens to others with the intent to understand and asks clarifying questions.
• Customer Focus: Skillfully serves a diverse customer base. Maintains composure during stressful or difficult situations. Demonstrates to the customer that they are being heard and that their feelings about the situation are understood. Looks at the organization through the eyes of the client and his needs; makes improvements accordingly.
• Ethics & Integrity: Passes on information consistently and honestly. Treats everybodyequally, respectfully, and without discrimination. Guards sensitive information. Gains the confidence of employees and customers by respecting the confidentiality and privacy of their concerns and needs.
• Initiative: Does more than is required or expected in the job. Anticipates what needs to be done. Achieves results without needing reminders from others. Take responsibility for personal development and the realization of objectives. Successfully completes most tasks independently but asks for additional support, as appropriate, when faced with unfamiliar tasks or situations.
• Perseverance: Does not give up when problems arise. Goes on until it becomes clear the goal cannot be achieved. Able to assess when to continue and when to give up on an unattainable goal.
• Reliability & Commitment: Shows commitment, dedication, and accountability in one's work, and follows through on all projects, goals, and aspects of one's work. Willingly assist team members when necessary. Willingly receive assistance from team members when the situation arises.
• Teamwork: Participates in team activities. Works effectively and cooperatively with others. Provides team members with information when requested or as the need arises. Treats others with respect; encourages and appreciates individual contributions. Can be relied upon to make contributions of value to the team. Recognizes the contributions of others. Keeps team members abreast of individual progress.
• Time Management: Effectively manages one's time and resources to ensure that work is completed efficiently. Prioritizes and Identifies more critical and less critical activities and tasks; adjusts priorities as appropriate.

Benefits

• Medical/Dental/Vision/Life Insurance/FSA, HSA -see more detailed information here
• PTO
  • 120 hours per year - Staff
  • 18 hours per year - 9-Month Faculty
  • 35 hours per year - 12-Month Faculty
• Paid Holidays
  • 21 days - Staff
  • 26 days - 9-month Faculty
  • 39 days - 12-Month Faculty
• Sick Leave - 40 hours per year
• ASRS (Arizona State Retirement System)
• Hybrid remote work eligible after 6-month employment for some positions
• Tuition Voucher (to use towards MCC courses)
• Summer hours - 4-day work week

Mohave Community College Board-Approved Diversity StatementMohave Community College is committed to building a social and educational environment free of harassment, prejudice, and discrimination. This environment supports a rich diversity of our communities, students, employees, and the many points of view they bring to campus to enhance the quality of the educational experience at Mohave Community College. We envision each student and employee creating the future and engaging fearlessly in serving our communities. We acknowledge and value differences because they strengthen our teams and communities when we work and build together. We will continue to strive to build and promote inclusive and equitable access to successful educational outcomes and overall college experiences for all Mohave Community College students, and a workplace culture of equity and inclusivity on all campuses so everyone can work and live authentically. Application Instructions Application InstructionsIt is the responsibility of each applicant to have all the following documents on file in the Human Resources office by the deadline date in order to continue in the application process for this position. Application materials will not be returned.

A complete online employment application form. Please do not state 'see resume' on any part of the application. Blank spaces may be cause for rejection of the application.

Cover letter addressing the criteria listed in the job announcement and your qualifications for this position.

Resume or curriculum vitae. Optional, but encouraged.

Transcripts of all college work. (Unofficial transcripts or photocopies will be accepted to establish the application file. Official transcripts will be required if the candidate is offered the position.)

Important Notes:

• If any of the above listed materials are missing or incomplete, the application will not be considered.
• Items 2-4 may either be attached electronically to the application or mailed to the address below (position number must be included on all documents):

Mohave Community CollegeHuman Resources1971 Jagerson AvenueKingman, AZ 86409Benefits

• Medical/Dental/Vision/Life Insurance/FSA, HSA -see more detailed information here
• PTO
  • 120 hours per year - Staff
  • 18 hours per year - 9-Month Faculty
  • 35 hours per year - 12-Month Faculty
• Paid Holidays
  • 21 days - Staff
  • 26 days - 9-month Faculty
  • 39 days - 12-Month Faculty
• Sick Leave - 40 hours per year
• ASRS (Arizona State Retirement System-12% average contribution & MCC matches 100%)
• Hybrid/Remote Work eligible after 6 months of employment for some positions.
• Work-Life Balance modified work schedule.
• Tuition Voucher (to use towards MCC courses)
• Summer hours - 4-day work week

01 In one or two brief sentences, please explain why you are interested in this specific position at Mohave Community College. 02 Indicate which of the following computer software programs you have at least 2 years of experience working with.

• Microsoft Word
• Microsoft Excel
• Email Program
• Microsoft Access
• Power Point
• Canvas/Schoology
• Jenzabar/Colleague
• None

03 This position will require a great deal of initiative. What actions of yours prove that you take initiative at work? Tell us about a time when you surpassed all expectations by going the extra mile . 04 My experience working with protected, confidential information (such as in an educational, medical or human resources setting) is best described as:

• None
• Less than 1 year
• More than 1 but less than 2 years
• More than 2 years but less than 3 years
• More than 3 years but less than 5 years
• More than 5 years

05 Please indicate how you obtained this experience, i.e. indicate with which employer(s) listed in the Work Experience section of your application you obtained this experience or if knowledge/experience was obtained in a training setting, etc. (Enter N/A if your response above is None ). 06 My organizational skills are best described as:

• Outstanding!
• Good, but could use some improvement.
• I can get there from here.
• Not my best attribute.
• I can't seem to keep anything organized.

07 Explain why you gave yourself that rating. 08 To help us with our recruitment efforts, please tell us how you heard about this opening. Thank you. Required Question