Receptionist & Administrative Assistant - Ascension Recovery Services : Job Details

JOIN OUR JOURNEY, SHAPE THE FUTURE OF BEHAVIORAL HEALTH TREATMENT AND RECOVERY! Are you passionate about making a difference? Pawnee Nation Behavioral Health in partnership with Ascension Recovery Services are building something groundbreaking, and we need a friendly, welcoming Receptionist & Administrative Assistant to join our team. ABOUT US: Pawnee Nation Behavioral Health is on a mission to revolutionize behavioral health and substance use disorder treatment. Our facility will provide inpatient and outpatient services and is scheduled to open in spring 2025 in Pawnee, Oklahoma! OUR VISION: To provide compassionate care, break down barriers, and empower individuals on their journey to recovery. WHAT YOU'LL DO:

• Serve as the primary Front Desk team member during normal business hours. Cordially and professionally greets and direct patients, visitors, and team members via phone, in person and email.
• Become familiar with team members role and/or functions in order to properly route calls, emails and in-person inquiries.
• Establish and maintain professional relationships with patients, team members, visitors and vendors.
• Assist with scheduling of patients with medical providers.
• Ensure adequate inventory of office supplies, organization of workroom and business machinery.
• Ability to view and coordinate meeting room activity, scheduling, publishing and disseminating related information as needed.
• Perform administrative support such as record management, reporting, mail distribution, invoicing, and database management.
• Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information.
• Provide support to the admissions coordinator as needed, may assist with admissions process in the absence of the admissions coordinator

Education, Experience, Skills:

• High school degree or equivalent
• Excellent computer skills; outlook email and calendar
• Previous experience working in a medical setting, a plus.
• Familiarity with electronic medical records (EMR) systems is a plus
• Excellent communication skills, both verbal and written
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize tasks in a fast-paced environment

Work Conditions and Physical Requirements:

• Work Setting: Indoors, environmentally controlled.
• Body Positioning: Frequent sitting and standing, repetitive motions, and use of hands to handle or control objects, tools, or controls. Must be able to lift or move up to 10 lbs regularly.
• Communication: Regular interaction via electronic mail, in-person discussions, public speaking, telephone, and video.

We Value Diversity and Inclusion We are committed to creating a diverse and inclusive workplace. We strongly encourage applications from Native Americans and other underrepresented groups. Our company values the unique perspectives and experiences that individuals from diverse backgrounds bring to our team. We are dedicated to fostering an environment where everyone feels respected, valued, and empowered to contribute to our collective success.